Dining Concierge Agent

5 months ago


Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 24060512

**Job Category** Rooms & Guest Services Operations

**Location** The Westin Dubai Mina Seyahi Beach Resort & Marina, Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._


  • Concierge Agent

    4 months ago


    Dubai, United Arab Emirates Apt Resources Full time

    **CONCIERGE AGENT**: **Job ID **:2349 **Location **:Dubai - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 1,600.00 - 1,600.00 **Other Benefits **:Accommodation, transportation, service charge, tips, medical insurance, flight tickets **GCC Driving License **:No **Description: -...

  • Concierge Agent

    5 months ago


    Dubai, United Arab Emirates Noble way concierge Full time

    Job Description: Concierge Sales Representative (Commission-based, Work from Home) **Responsibilities**: Make outbound calls to potential clients to understand their needs and sell membership packages for Noble Way Conciergerie Service. Provide detailed information about our services, highlighting the unique value propositions and benefits to potential...


  • Dubai, United Arab Emirates Genesis Collection FZ LLC Full time

    The **Private & Personal Concierge** must be: FEMALE & RUSSIAN SPEAKING!! I am looking for a Private Concierge, who will take care of inquiries, arrangements & bookings for dining experiences, excursions, travel, attractions, adventures, etc. The Person has to have luxury Hotel or Resort experience in Dubai, needs to be very well connected with Third Party...


  • Dubai, United Arab Emirates Hilton Full time

    Concierge Agent at Conrad Dubai A Concierge Agent at Conrad Dubai serves as a key point of contact for guests throughout their stay, providing information about the hotel and the local vicinity and is responsible for creating an unforgettable guest experience. **What will I be doing?** A Concierge Agent at Conrad Dubai is performing the following tasks to...

  • Concierge Agent

    5 months ago


    Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23108007 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** To welcome and escort...


  • Dubai, United Arab Emirates LEVA HOTEL, MAZAYA CENTRE Full time

    We are hiring.!! Concierge/ Guest Service Agent - Assist guests with heavy packages and luggage etc. according to the baggage handling procedure. - Adhere to guest check-in and check-out procedures. - Welcome guests at the main entrance with the greeting appropriate to the time of day - Assist arriving and departing guests by opening and closing car and...


  • Dubai, United Arab Emirates SLS Consierge Full time

    **Job Opportunity: Concierge Agent** We're looking for a Russian-speaking Concierge Agent to join our company. If you’re good at interacting with people and have experience in working with affluent clients, this might be the job for you. **Key Responsibilities**: - Providing personalised assistance and meeting people’s needs promptly and...

  • Chief Concierge

    6 months ago


    Dubai, United Arab Emirates The Biltmore Villas Full time

    As a Chief Concierge at The Biltmore Hotel Villas, your role involves leading the concierge team, ensuring the highest standards of service in assisting guests with inquiries, reservations, and local recommendations. With a focus on anticipating and exceeding guest needs, you will play a central role in creating a memorable and personalized stay. **Key Job...

  • Concierge Supervisor

    5 months ago


    Dubai, United Arab Emirates BANYAN TREE Full time

    **Company Description** Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10...


  • Dubai, United Arab Emirates The Smart Concierge Full time

    The Smart Concierge is the UAE's short-term rental operator specializing in high end residential accommodation for holiday makers and corporate travelers. As part of our expansion, we are looking for **Guest Check In Agent with Valid Motorbike License** to assist our customers with their needs. You must make sure our clients feel welcomed and ensure their...

  • Concierge

    5 months ago


    Dubai, United Arab Emirates Stn advertising Full time

    **Job Title: Concierge** **Location**: DUBAI **Department**: Front Office/Guest Services **Reports To**: Front Office Manager **Job Type**: Full-Time **Job Summary**: The Concierge is responsible for providing exceptional service to guests by assisting them with their inquiries, making reservations, offering recommendations, and facilitating various...

  • Concierge

    5 months ago


    Dubai, United Arab Emirates Atlantis The Royal Full time

    Concierge (11865) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible...


  • Dubai, United Arab Emirates SLS Consierge Full time

    **Job Opportunity: Concierge Agent** We're looking for a Russian-speaking Concierge Agent to join our company. If you’re good at interacting with people and have experience in working with affluent clients, this might be the job for you. Preferred sex: Female Preferred age: 20-35 y.o. **Key Responsibilities**: - Providing personalised assistance and...

  • Concierge Agent

    5 months ago


    Dubai, United Arab Emirates Strive Services Group Full time

    **_“Whatever story you choose, you are the star”_** **For Excellence We Strive** From our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value. At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients...

  • Concierge Agent

    5 months ago


    Dubai, United Arab Emirates Strive Services Group Full time

    **_“Whatever story you choose, you are the star”_** **For Excellence We Strive** From our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value. At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients...

  • Concierge Agent

    5 months ago


    Dubai, United Arab Emirates Strive Services Group Full time

    _**“Whatever story you choose, you are the star”**_ **For Excellence We Strive** From our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value. At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients...

  • Concierge Agent

    5 months ago


    Dubai, United Arab Emirates Strive Services Group Full time

    **_“Whatever story you choose, you are the star”_** **For Excellence We Strive** From our origins in the hospitality sector - and now with more than a decade of experience - our combined services are set to enhance asset value. At Strive Services Group we understand what it takes to deliver and maintain properties. We work with a wide range of clients...


  • Dubai, United Arab Emirates Azya Consulting FZ LLE Full time

    **Job Responsibilities are**: - Process important queries and manage customer expectations in a polite and friendly manner - Keep track of frequent clients and create a tailored experience based on their personal needs - Must be well aware with luxury brands and items - Must be well aware with restaurants, tourist spots, and boutique hotels worldwide -...

  • Concierge Supervisor

    3 months ago


    Dubai, United Arab Emirates 25hours Hotels Full time

    **Company Description** People who love their job put their all into it and aren’t interested in the norm. That’s just how we are: different, eye-catching and perhaps a little crazy. And we do everything we can to ensure it stays that way - with unconventional added extras and a stimulating environment where our colleagues enjoy their work and are able...


  • Dubai, United Arab Emirates Hilton Full time

    Concierge Agent at Waldorf Astoria Dubai International Financial Centre A Concierge at Waldorf Astoria Dubai International Financial Centre serves as a key point of contact for guests throughout their stay, providing information about the hotel and the local vicinity and is responsible for creating an unforgettable guest experience. **What will I be...