Receptionist

2 weeks ago


Al Quoz, United Arab Emirates Mantra Padel Concept Sports Full time

Mantra is a Holistic wellbeing concept located in Alqoz that provides Padel, Tennis, Yoga, Reformer, and Indoor Cycling activities. In addition, we offer as well a space for remote workers and a food and beverage corner for snacks enthusiasts.

We are excited to announce that we are currently looking for our new Receptionist.

By joining Mantra you will be a part of an exciting adventure, you will be empowered to make a difference every day in the management of our Operations, and you will prove that customer service matters.

In this role you will be expected to:

- Be the first point of greetings for all customers in Mantra facilities, whether they come to play, to exercise, to relax, or to work (check ins/check outs)
- Answer and treat customer queries through our different booking channels, online platforms and over the phone
- Manage Mantra’s reservations platforms for a smooth running of our activities and to ensure that all customers’ details are saved and up to date
- Assist in coordinating and scheduling games, lessons, tournaments, and special events
- Maintain a clean and organized reception area while overseeing the overall cleanliness of Mantra facilities
- Manage our different booking platforms to ensure that all customers’ details are saved and up-to-date
- Collaborate with all other team members of Mantra to ensure the smoothest customer experience
- Support the sales & promotion of Mantra’s products and services.
- Have first hand experience in a Sports, Gym or Fitness facilities (must have)
- Be fluent in English, able to communicate verbally and in writing
- Be proactive and not afraid to problem solve
- Demonstrate a strong time-management
- Be a sports enthusiast, at ease with customer-facing responsibilities.

If you genuinely see yourself in this description, we would be happy to check on your profile.

**Job Types**: Full-time, Permanent

Pay: AED2,500.00 - AED3,500.00 per month

Ability to commute/relocate:

- Al Quoz: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Gym, Sports, Fitness industry: 1 year (required)

Application Deadline: 30/04/2024



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