HR Engagement Coordinator

3 weeks ago


Dubai, United Arab Emirates InterContinental Full time

Do you see yourself as an HR Engagement Coordinator for InterContinental Hotels Group® Dubai Festival City?

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

- Create and cultivate Cluster Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social media, etc.
- Delivering the best Guest Experience across all colleagues and new joiners as an ambassador of Human Resources.
- Lead our Corporate Social Responsibility initiatives to maximize impact and involvement.
- Own our (internal) social media channels and generate new ideas for continuous improvement
- Build the annual Engagement Strategy and ensure all activities are designed around improving Colleague engagement and are meaningful to our Colleagues
- Build relationships and collaborate across the business to understand and meet employee engagement requirements, whilst providing high levels of internal customer service.
- Function as the lead contact for the organization and execution of corporate global engagement activities ie. Celebrate service week, Giving for Good, Inter-hotel relating engagement activities.
- A partner with HR and line colleagues to understand and plan engagement activities that are relevant to the business, expertly plan, well executed.
- Perform tasks as directed by the Manager in pursuit of the achievement of business goals
- Point of contact with contracted third party colleague service providers ie, transportation and colleague restaurants, to monitor consistency and quality, and complete the monthly reconciliation of invoices for finance payment.
- Ensure that heart of house culture and branding wall papers are updated and in line with the corporate brand guidelines.
- Responsible for compiling annual Colleagues Engagement calendar.
- Responsible for planning and executing bi-annual long service award ceremony.
- Responsible for planning and executing all communication forms between Area Director of Human Resources and Area General Manager, with Leadership and Non-Leadership colleagues, collating minutes and ensure timely distribution within the business.
- Ensures to cascade accurate information during Direct Line sessions.
- Identify and address issues and solutions related to employee engagement. Help drive efforts relating to engagement data and survey outcomes to identify and build action plans
- Responds to job and general information questions.
- Ordering supplies according to Human Resources Department needs
- Maintaining and creating a positive atmosphere within the hotel that allows for open two way communication that ensures morale and productivity reaches the highest possible levels.

What we need from you:

- A minimum of 2 year similar experience in HR
- Knowledge of principles, practices and standards of Human Resources business partner.
- Experience of human resource information systems.
- Social Media platform and strategy experience
- Experience with Adobe Illustrator of other Graphic Design programs preferred
- Strong operational focus and track record of delivering results.
- Demonstrate strong competency in Microsoft office and e mail platforms
- Excellent written, verbal and social communication skills
- You are creative and pride yourself with being able to come up with new ideas that are fresh and innovative
- Strong multitasking, flexibility and organizational skills
- Holds a passion for Colleague Engagement and Culture

What you can expect from us:
We’ll reward all your hard work with competitive salary and benefits.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

As the



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    Create and cultivate Cluster Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social media, etc.Delivering the best Guest Experience across all colleagues...


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