Automotive Service Advisor
2 months ago
**Duties**
- Communicate with customers to understand their vehicle issues and service needs
- Provide accurate estimates for repairs and maintenance
- Schedule service appointments and follow up with customers on the status of their vehicles
- Liaise between customers and service technicians to ensure clear communication
- Maintain detailed records of service orders and invoices
- Recommend additional services based on vehicle inspections
- Assist in resolving customer complaints or concerns in a professional manner
**Experience**
- Experience in auto service management or as a mechanic is preferred
- Strong customer service skills with the ability to build rapport with clients
- Mechanical knowledge and understanding of automotive diagnostics
- Familiarity with dealership operations and procedures
- knowledge in vehicle computer diagnosing is a plus in Joining our team as a Service Advisor and be part of a dynamic environment where your skills and expertise will contribute to providing exceptional service to our valued customers.
**Experience**:
- Service Advisor /Auto sales cum service advisor: Min 2 years experience in similar job.
**Language**:
- English (preferred)
- HIndi (preferred)
- Arabic (preferred)
**Job Types**: Full-time, Permanent
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