Certified Service Advisor- Arabic Speaker

2 months ago


Dubai, United Arab Emirates D Luxe Car Care Full time

We are looking for a personable Certified Service Advisor to act as the liaison between our customers and service technicians. The Certified Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer service by working with customers to determine their vehicle issues and problems, determining the repair timeline, and working with technicians to convey the customers' concerns with accurate repair descriptions.Responsibilities:

- Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the dealership's workflow and schedule.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.

**Requirements**:

- Proven work experience as a Service Advisor in UAE
- A strong understanding of automotive technology and the automotive industry
- Proficiency with industry-specific software
- Excellent customer service, interpersonal and communication expertise
- Strong organizational, decision-making and problem-solving skills
- **Certification** as a Service Advisor in Mercedes is required.
- Arabic Speaker is required

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)



  • Dubai, United Arab Emirates D Luxe Car Care Full time

    We are looking for a personable Certified Service Advisor to act as the liaison between our customers and service technicians. The Certified Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor...


  • Dubai, United Arab Emirates D Luxe Car Care Full time

    **Job description** We are looking for a personable Certified Service Advisor to act as the liaison between our customers and service technicians. The Certified Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars....


  • Dubai, United Arab Emirates D Luxe Car Care Full time

    We are looking for a personable Certified Service Advisor to act as the liaison between our customers and service technicians. The Certified Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor...


  • Dubai, United Arab Emirates D Luxe Car Care Full time

    We are looking for a personable Certified Service Advisor to act as the liaison between our customers and service technicians. The Certified Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor...


  • Dubai, United Arab Emirates D Luxe Car Care Full time

    We are looking for a personable Certified Service Advisor to act as the liaison between our customers and service technicians. The Certified Service Advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor...


  • Dubai, United Arab Emirates CREATIVE DISPLAY CO LLC Full time

    Location: Dubai UAE **Company Overview**: We are currently seeking a motivated and enthusiastic individual to join our team as a Customer Service Advisor. This is an exciting opportunity for an Emirati Arabic speaker with a passion for customer satisfaction to kick start their career. As a Customer Service Advisor, you will be responsible for providing...


  • Dubai, United Arab Emirates Webhelp Full time

    **Customer Service/Support** **Location** - Dubai, United Arab Emirates*** Job Title: Customer Service Advisor - Arabic Speaker (Online Fashion) **Job Description**: **ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES** - Ensuring that the service delivered to our client’s customers meets the Key Performance Indicators (‘KPIs’) for the role. - Providing...


  • Dubai, United Arab Emirates Webhelp Full time

    **Customer Service/Support** **Location** - Dubai, United Arab Emirates*** Job Title: Customer Service Advisor - Arabic Speaker (Online Fashion) **Job Description**: **ESSENTIAL FUNCTIONS / CORE RESPONSIBILITIES** - Ensuring that the service delivered to our client’s customers meets the Key Performance Indicators (‘KPIs’) for the role. - Providing...


  • Dubai, United Arab Emirates Perfect Ideas Recruitment Consultancy Full time

    Automotive Workshop Service Advisors required for a Premium Car Maintenace Center in Dubai to assist customers in determining problems with their vehicles while providing accurate service. Responsible for greeting clients, listening to customer requests, and estimating repair costs. **Qualifications**: The suitable candiadte would hold a Diploma in...


  • Dubai, United Arab Emirates D Luxe Car Care Full time

    We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer...


  • Dubai, United Arab Emirates Perfect Ideas Recruitment Consultancy Full time

    Automotive Workshop Service Advisor (a lady) required for a Premium Car Maintenace Center in Dubai to assist customers in determining problems with their vehicles while providing accurate service. Responsible for greeting clients, listening to customer requests, and estimating repair costs. **Qualifications**: The suitable candiadte would hold a Diploma in...


  • Dubai, United Arab Emirates Perfect Ideas Recruitment Consultancy Full time

    Automotive Workshop Service Advisors required for a Premium Car Maintenace Center in Dubai to assist customers in determining problems with their vehicles while providing accurate service. Responsible for greeting clients, listening to customer requests, and estimating repair costs. **Qualifications**: The suitable candiadte would hold a Diploma in...


  • Dubai, United Arab Emirates Perfect Ideas Recruitment Consultancy Full time

    Automotive Workshop Service Advisors required for a Premium Car Maintenace Center in Dubai to assist customers in determining problems with their vehicles while providing accurate service. Responsible for greeting clients, listening to customer requests, and estimating repair costs. **Qualifications**: The suitable candiadte would hold a Diploma in...


  • Dubai, United Arab Emirates Perfect Ideas Recruitment Consultancy Full time

    Automotive Workshop Service Advisors required for a Premium Car Maintenace Center in Dubai to assist customers in determining problems with their vehicles while providing accurate service. Responsible for greeting clients, listening to customer requests, and estimating repair costs. **Qualifications**: The suitable candiadte would hold a Diploma in...


  • Dubai, United Arab Emirates FARFETCH Full time

    FARFETCH exists for the love of fashion. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers. We're a positive platform for good, bringing together an incredible creative community made up by our people, our partners and our customers. This community is at the heart of our business success. We welcome...

  • Service Advisor

    1 month ago


    Dubai, United Arab Emirates Al-Futtaim Automotive Full time

    Required Skills To BeSuccessfulMinimum of 3 to 5 years’experience as a Service Advisor in an automotivedealership.Technical knowledge providesup-to-date technical information in response to customerinquiries.Excellent customer service, willingto go the extra mile.Strong Englishcommunications skills, Arabic speaker an addedadvantage!About TheTeamThe role...


  • Dubai, United Arab Emirates Mumuso General Trading Full time

    Female Beauty Advisor - Preferably Arabic or Russian Speaker Well knowledgeable about cosmetics and beauty products. Arabic & Russian speaker and must be fluent in English also. Salary and other benefits will be discussed upon interview. Application Question(s): - Can you join immediately? - How much is your expected salary? **Experience**: - Beauty...

  • Service Advisor

    1 month ago


    Dubai, United Arab Emirates Al-Futtaim Automotive Full time

    Required Skills To Be Successful Minimum of 3 to 5 years’ experience as a Service Advisor in an automotive dealership.Technical knowledge provides up-to-date technical information in response to customer inquiries.Excellent customer service, willing to go the extra mile.Strong English communications skills, Arabic speaker an added advantage! About The...

  • Service Advisor

    2 weeks ago


    Dubai, United Arab Emirates Al-Futtaim Automotive Full time

    Required Skills To Be Successful Minimum of 3 to 5 years’ experience as a Service Advisor in an automotive dealership.Technical knowledge provides up-to-date technical information in response to customer inquiries.Excellent customer service, willing to go the extra mile.Strong English communications skills, Arabic speaker an added advantage! About The...

  • Service Advisor

    6 days ago


    Dubai, United Arab Emirates Kings Group Ventures Full time

    We are currently looking for a competent and performance-driven **Service **advisor to join us. Service Advisors are the first contact for customers in the workshop; they are the image builders for the Service Department and present a picture of faith and confidence. - Meet the customer, gain a proper understanding, and diagnosis of his needs, and sell added...