Automotive Service Advisor

5 months ago


Dubai, United Arab Emirates Golden Dream Auto Services Full time

**Job Title: Service Advisor - Golden Dream Auto Services**

**Location**: Dubai, UAE

**Company**: Golden Dream Auto Services

**Job Type**: Full-time

**Experience**: Minimum 3 years in a similar role in Dubai

**Languages**: Proficient in Malayalam, English, and Hindi

**Compensation**: Company-provided food and accommodation

**About Us**:
Golden Dream Auto Services is a reputable automotive service center based in Dubai, committed to delivering top-notch vehicle maintenance and repair services. We take pride in our skilled team, state-of-the-art facilities, and a customer-centric approach.

**Responsibilities**:

- Greet customers and provide a warm welcome to the service center
- Listen to customers' concerns and accurately document vehicle issues
- Provide detailed explanations of necessary repairs and services to customers
- Generate and present repair estimates to customers
- Coordinate with the service technicians to ensure timely completion of repairs
- Keep customers informed about the status of their vehicles throughout the service process
- Address customer inquiries and concerns promptly and professionally
- Maintain accurate service records and documentation
- Collaborate with other team members to ensure a smooth workflow in the service center

**Requirements**:

- Minimum of 3 years of experience as a Service Advisor in Dubai
- Proficiency in Malayalam, English, and Hindi is essential
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Knowledge of automotive systems and repairs
- Familiarity with customer service best practices
- Ability to thrive in a fast-paced environment
- Customer-oriented mindset

**Benefits**:

- Competitive take-home salary
- Company-provided food and accommodation
- Professional development opportunities
- Positive and collaborative work environment

**Job Types**: Full-time, Permanent, Contract

**Salary**: AED2,200.00 per month

**Experience**:

- Service Advisor: 2 years (required)

**Language**:

- English (required)

License/Certification:

- Driving License (preferred)

Ability to Commute:

- Dubai (required)

Ability to Relocate:

- Dubai: Relocate before starting work (required)


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