Manager Global Financial Partnerships

7 months ago

Dubai, United Arab Emirates The Emirates Group Full time

**Job Purpose: About the role**:
Drive ancillary revenue growth, high-profit contribution and active engagement for Skywards in strategic markets by building new Financial Loyalty Partnerships, with a focus on innovation and scalability, through research, commercial discussions and negotiation with prospective partners. Lead a team to monitor partner performance, strengthen relationships and leverage existing partnerships for increased member engagement, new acquisitions and additional revenue opportunities.

**What you will do**:

- **Explore and source new financial loyalty partnership opportunities in strategic markets. Lead the negotiations with prospective partners to secure additional ancillary revenue for Skywards and build and develop business cases to demonstrate partnership value.**:

- **Develop one to three-year strategies (short and longer-term) across respective verticals, working with VP Partnerships and the extended Skywards leadership team, to meet Partnerships and Skywards Dept KPIs. Conduct industry and market research, and work with local commercial teams to source new partnership opportunities.**:

- **Lead contracting discussions and contract review process with Emirates Group Legal and partners, and negotiate favourable legal terms for Skywards.**:

- **Guide the Partnerships Accounts team through complex work streams across contracting, systems, finance, marketing and product development to launch new partnerships. Provide governance through the Partnerships Framework and Skywards Dept PMO process.**:

- **Build strong relationships with external and internal stakeholders to ensure partnerships are developed and managed effectively, using influence and industry knowledge to gain support and remove obstacles.**:

- **Drive optimal performance of the partnerships through agreed project milestones, monthly revenue targets and quarterly review meetings. Manage the annual budget and monthly financial forecasts to ensure partner revenue/costs are tracked accurately. Take corrective timely actions with partners to manage any discrepancies.**:

- **Identify and source new loyalty solution platforms that allow to scale quickly to new markets. Work with the Skywards Business Systems team to ensure technical solutions are fit for purpose and provide best-in-class services.**:

- **Collaborate with partners to manage the combined member portfolio through data-driven marketing campaign activities, data analysis & insights gathering, and reporting to increase partnership awareness, effectiveness and revenue.**:

- **Manage, coach and develop team members through regular performance feedback, ensuring they understand their required Goals and Contributions, and have the necessary skills to execute their role effectively. Champion talent development by identifying opportunities, gaps and strengths and working with individuals to support their career growth within the Emirates Group. Contribute to the Skywards Department Leadership vision and mission through group forums, cross-functional working groups and collaborative strategy development.**

**Specific to Financial Partnerships**:

- **Explore and source new financial partnership opportunities in strategic global markets (outside of UAE and GCC), including cobrand, points exchange, prepaid, and fintech programmes.**:

- **Work with global financial partners to expand in multiple geographies increasing member acquisition and engagement.**

**Specific to Travel & Lifestyle Partnerships**:

- **Manage the mutual experience to ensure a seamless earn/burn proposition to members to increase member engagement and programme effectiveness.**

**Qualifications & Experience: This job might be for you if you have**:

- 10+ years experience in commercial or strategic partnerships, preferably with airline and loyalty industry knowledge and experience in business development.
- Degree or Honours (12+3 or equivalent) in Commerce, Business Management, Marketing or related discipline.
- Experience in commercial or strategic partnerships, preferably with airline and loyalty industry knowledge and experience in sales marketing or business development.

**You will have an edge if you are**:

- Highly developed interpersonal skills with an ability to persuade and influence decisions.
- Proven experience in leading a partner network and strengthening relationships with key partners.
- Track record of driving results through cross-functional collaboration
- Strong understanding of business objectives, data analytics, and ability to build action plans and finance business to meet objectives.

Leadership Role: YES

Salary & Benefits: Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance and more.

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