Customer Service Executive

6 months ago


Dubai, United Arab Emirates FAST PLANET FREIGHT BROKER LLC Full time

We're looking for a Customer Service Executive (Female) who can manage inbound and outbound calls, handle customer inquiries, and go the extra mile to build strong customer relationships.

Key Responsibilities:

- Generates new leads with targeted businesses through various prospecting activities, including cold calling.
- Proven experience in managing inbound and outbound calls in a timely manner.
- Adept at handling a variety of customer inquiries.
- Ability to drive solutions to customer complaints according to company guidelines.
- Skill in identifying customer needs, clarifying information, researching issues, and providing effective solutions or alternatives.
- A commitment to building lasting customer relationships by going the extra mile.
- Capable of meeting personal and team-based qualitative and quantitative targets.
- Willingness to complete tasks assigned by the manager.

**Job Types**: Full-time, Part-time

**Salary**: AED2,200.00 - AED3,500.00 per month

**Education**:

- Bachelor's (preferred)

**Experience**:

- customer service: 1 year (required)

**Language**:

- English (required)

Ability to Commute:

- Dubai (required)


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