Customer Service Representative Renewals Executive
1 week ago
Work closely with Finance and Legal teams to ensure all contracts are accurate.
- Directly negotiate all terms with client. Prepare proposals, including renewal rate calculations, and contract preparation.
- Resolving customer complaints brought to your attention.
- Initiate contact with current residents regarding their lease renewal options.
- Negotiate lease renewals within guidelines set by management in order to achieve lease renewal goals.
- Provide exceptional customer service at all times by attending to resident concerns and questions when securing a lease renewal.
- Prepare lease documents accurately and in a timely manner.
- Follow up on receivables.
- Provide administrative support in clerical, data entry and word processing.
- May assist with special projects as needed.
Requirement
- Graduates with Minimum 1 years of Customer service experience.
- Ability to deal effectively with a diversity of individuals.
- Fluent in English/Hindi
- Ability to work well with people and under pressure.
**Salary**: AED2,500.00 - AED3,000.00 per month
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Renewals Executive
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Renewals Executive
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