Fc Supervisor

7 months ago


Dubai, United Arab Emirates Q-Express Documents Transport - G25 Full time

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- High school or equivalent
- 45hrs work schedule per week

Amazon Operations
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA Ops Integration team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?
Join the Ops Integration team an FC Supervisor. As FC supervisor, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up & monitor operations.

**Roles and Responsibilities**:
1. Monitor operations of the assigned sites and suggest & deploy improvements
2. Identify useful data accumulated from multiple sources and take necessary actions
3. Foresee implications based on current data and trends
4. Be organized, apt and prompt in notifying the situation, problem solve and recur prevention
5. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
6. Train & direct associates for action and conformance of norms & practices
7. Audit the sites for various operational conformances, restrictions and norms
8. Conduct audits on based on SOPs, analyze data and propose features focusing on improving the Seller experience

Dubai, ARE
- Bachelors degree



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