Accounts Receivable Supervisor
6 months ago
**Company Description**
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
- Attend credit review meeting and prepare the minutes of the credit meeting and circulate to all credit committee members if required.
- Follow up on the balance confirmation on periodic basis.
- Maintain customer address including multiple addresses for billing purpose in AR module for the credit listed customer approved by the Director of Finance.
- Maintain and scan complete and approved Direct Billing Application, Reference Check Form, contract, etc. for future reference.
- When debtors falls behind in making payments, provide data to review in the monthly credit review meeting.
- Follow the ISOP, LSOP and PCI standards for Credit Card processing.
- Review Guest Ledger Account (open PM accounts/ in-house) and City Ledger Accounts.
- Monitor group departure to ensure customer bills are being checked out on a timely basis. Assist in identifying need to address any issues delaying checkout process.
- Attend all pre and post-convention meetings (as scheduled with Sales, event, kitchen and FO) unless represented for Accounting by Chief Accountant, AFC or DOF/FC.
- Ensure posting is made in AR module on time.
- Solve the discrepancy in case of unidentified payment received.
- Comply with collection policy.
- Hold credit meetings at least once a month.
- Prepare minutes of the credit meeting and circulate to all credit committee members.
- To carry out any other reasonable duties and responsibilities as assigned.
LI - MH1
**Qualifications**
- Bachelor's degree in Accounting, Finance, or related field.
- Minimum of 2 years of relevant experience in accounts receivable or billing, with at least 1 year in a supervisory role.
- Proven experience in managing a team and driving departmental performance.
- Knowledge of industry-specific billing regulations and best practices.
- Previous experience working with accounting software and ERP systems.
- Strong knowledge of Microsoft Excel and proficiency in data analysis.
- Excellent understanding of financial statements and reporting.
- Solid understanding of internal controls and compliance requirements.
- Professional certification such as Certified Accounts Receivable Professional (CARP) is preferred.
- Strong problem-solving and decision-making abilities.
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