Talent Manager

2 weeks ago

Dubai, United Arab Emirates Marsh & McLennan Companies, Inc. Full time

Talent Manager (Staffing/ Resource Management) - Dubai or Riyadh

**Company**:
Oliver Wyman

**Description**:
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 5,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

**Oliver Wyman is now looking for a Talent Manager (Staffing/ Ressource Management). This role can be based out of our Dubai or Riyadh office.**

**The Opportunity**

We are looking for an exceptional individual to join the Talent Management Team for India, Middle East and Africa. This is a highly demanding position in a fast-paced, professional services environment.

The IMEA region covers several countries, and this role would be responsible for staffing, developing, retaining and managing the consultant population of individuals as well as leading on all talent related topics for at least one of the offices.

This role is integral to the smooth running of the business.

**Key responsibilities of the role include**:
**Staffing of Projects**
- Independently responsible for the staffing of Associates through to Principals throughout the IMEA region for selected industries (80+ individuals)
- Senior stakeholder interaction, business partnering, being a trusted resourcing advisor, including buy-in for staffing options and decisions
- Understand consultant performance, skills and development needs to facilitate a smooth staffing process
- Understand consultant skills, development goals and preferences in order to drive their personal development through strategic staffing
- Understand the pipeline of potential projects and be pro-active in raising issues and concerns
- Team and collaborate with other TMs (ACG, CCG, Specialists /other geographies) to find solutions
- Run regular meetings with Industry Heads, Office and Market Leads

**Talent Management**
- Build relationships with consultants and develop a rounded view of their capabilities, professional goals, personal interest, and situations
- Manage the information and dialogues around wellbeing and work-life-balance of consultants
- Partner with key stakeholders in the business to discuss a wide variety of strategic priorities: pyramid and capacity planning for respective industries and capabilities, performance management, overall staffing process, engagement etc.
- Analyze trends and metrics and provide insights on these trends to the business and work with business on appropriate solutions
- Support the business in planning and delivering extensive changes
- Identify training needs of employees within the respective units, discuss these needs with the business, Regional Head of Talent Management and L&D Manager
- Guide Career Advisors on how to counsel, coach and guide employees to improve performance and engagement overall
- Work closely with the Regional Head of TM to lead or get involved in a variety of HR projects/initiatives in the IMEA region when the need arises

**Performance Management**
- Actively engage in career review process working closely with the Performance Management function and participate in review processes
- Work with the Performance Management function, reviewing reports provided with respect to performance tracking of employees and discussing trends and proposed solutions with the business
- Work with career advisors and consultants to develop thoughtful career discussions and plans
- Understand the competency model of consultants and have discussions on ways in which they can improve their toolkit

**Reporting**
- Review relevant reports (utilization, staffing, OW Balance, etc.) and discuss any trends with the business
- Co-ordinate the production of weekly consultant availability long lists and keep these up to date throughout the week
- Work with the performance management function to ensure that updated skills attained on projects are updated in employee availability sheet
- Responsible for accuracy and management of data in resource planning database (Retain, Certinia) and Workday
- Ensure starter and leaver information is accurately recorded
- Ensure training courses are accurately reflected in Retain
- Run the weekly project extension and roll off updates
- Input to monthly Retain/Timesheet variance process

**Who we think will be perfect for this role...**

**Experience Required**
- Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy
- Proven ability to foster relationships at all levels of the organization

**Skills and Attributes**
- Excellent communication, teaming and organizational skills

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