Retail Manager

4 weeks ago


Sharjah, United Arab Emirates Vinay Fashion Full time

Manage rotas ensuring adequate cover for the shop floor for customer service opening & closing times, replenishment. Sending a month in advance to the team. - Lead and be responsible on recruitment, interviews, selection, training and development of new employees - Carry out annual performance reviews on each team member in order to manage and motivate individuals as well as providing clear direction and support - Responsible for the induction and development of the team by providing on the job training and assessing progress, through written reviews and probations - Completing payroll activities, including sending new starter, employee changes and leaver information to HR accurately and on time. - Train and develop the team to ensure they deliver outstanding customer service - Reviewing the team performance providing immediate feedback (both positive and development) in order to recognize and praise excellent performance and to develop areas of need - To identify and proactively manage any poor performance issues using appropriate company policy. - Completing and updating all retail targets and communicate to the team. - To ensure all HR and H&S policies and procedures are adhered to. - To comply with Data Protection and GDPR regulations relevant to the business and ensure correct practice is adhered to. - Support the Head of Retail by ensuring a consistent and exceptional standard of customer service in all retail locations - Build a good supportive relationship with Head of Retail, the Buyer and the Management team. - Communicate effectively both verbally and written. - Deputize for the Head of Retail in their absence

**Job Types**: Full-time, Permanent

Ability to commute/relocate:

- Sharjah: Reliably commute or planning to relocate before starting work (required)



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