Hypermarket Manager
2 weeks ago
**Job description**:
- Drive sales through product mix optimization, analyzing best-sellers and customer preferences.
- Plan and execute promotions, seasonal offers, and loyalty programs to boost customer engagement and transaction value.
- Encourage cross-selling and upselling at checkout and throughout the store.
- Monitor operating expenses (wages, utilities, inventory) and implement cost-saving measures.
- Minimize waste by efficiently managing inventory, including stock rotation and accurate demand forecasting.
- Reduce shrinkage through security measures and staff training in loss prevention.
- Ensure the store is well-stocked by managing inventory levels to prevent shortages or overstocking.
- Use data to forecast demand and adjust stock levels accordingly.
- Implement efficient stock rotation (FIFO - First In, First Out) and ensure timely removal of expired or damaged products.
- Hire, train, and supervise staff to ensure excellent customer service.
- Provide ongoing training to ensure staff follows company policies and procedures.
- Conduct regular performance evaluations, offer feedback, and provide coaching to support professional growth.
- Develop and enforce operational policies to maintain a safe, clean, and efficient environment for staff and customers.
- Ensure all staff members adhere to safety and cleanliness standards.
- Monitor sales and customer data to identify trends, product preferences, and areas for improvement.
- Use insights to adjust strategies for increasing sales and enhancing customer satisfaction.
- Build relationships with suppliers to negotiate favorable contracts ensuring competitive pricing and quality products.
- Monitor product quality and supplier reliability to maintain high standards.
- Address customer complaints promptly and professionally, ensuring high levels of satisfaction.
- Implement strategies to continuously improve customer experience and loyalty.
- Stay informed about market trends, new products, and competitor activities to maintain a competitive edge.
- Make informed business decisions based on market insights to improve the store's offerings.
- Conduct regular performance evaluations of staff, offer constructive feedback, and promote professional growth through training and development programs.
**Note**: A good experience as a supermarket / Hypermarket manager is Mandatory.
Pay: AED3,000.00 - AED5,000.00 per month
Application Deadline: 31/12/2024
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