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Client Relationship Manager

2 months ago

Abu Dhabi, United Arab Emirates BGroup Full time

Oversee the relationship of the company with its most important clients.
- Obtain and maintain long-term customers by providing their requirements and needs.
- Build strong relationship with strategic customers.
- Identify needs and demands to boost and promote the company’s products and services and achieve mutual satisfaction.
- Contribute and sustain growth of the business to achieve long-term team success.
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

**Salary**: AED8,000.00 - AED14,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- Sales: 4 years (required)
- Coffee Sales: 4 years (required)
- HORECA: 4 years (required)

Application Deadline: 09/11/2023

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