Head of Customer Service and Client Relations

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Description du poste **Points majeurs avant de postuler**: - L'entreprise travaillant exclusivement pour des clients basés en France, l'organisation du temps de travail est basée sur le calendrier français ! **du Lundi au Vendredi - repos Samedi/Dimanche - jours fériés français et sur les horaires de bureaux en France (+2/3 heures de décalage...

**Summary and Overview** - Head of Client Services - Dubai - Permanent - Full Time - Competitive Salary & Benefits You'll primarily focus on managing and controlling the efficient delivery of a high quality of customer service and contributing to the annual revenue growth and profitability. You'll support new business development activities and existing...

**RESPONSIBILITIES** **Strategy** - To ensure expected level of customer service is provided to Priority banking clients. Work collaboratively with internal specialists and Associate Director’s to provide appropriate banking services and solutions to meet client’s needs. **Business** **Job Duties** - Drive a culture of complete adherence to local and...

Responsibilities and Duties - To ensure service excellence as per VLCC Protocol - To achieve slimming results via the highest standards of excellence maintaining customer satisfaction as the core - To ensure compliance in all SOPs & corporate policies related to Slimming Services - To regularly conduct quality audits for the centre to ensure that the SOP’s...

A reputable company active in the garage and automotive services sector is looking to hire a committed individual with excellent communication skills and experience in a garage environment to join our customer service team. The required qualifications and responsibilities for this position are as follows: **Required Qualifications**: - **Excellent...

**Job Title**: Head of Service Assistant **Department**: Service Department **Reports to**: Head of Service **Job Purpose**: Assist & support the Head of the Service Department in managing and coordinating after-sales service activities to ensure customer satisfaction, operational efficiency, and adherence to company policies. The role involves overseeing...

Top H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...

leading luxury brand company in the field of Alcoholic Beverages that focuses on delivering exceptional products and services to our high-end clientele. We are currently seeking a motivated and experienced Private Client Sales Head to join our team. This role will be responsible for leading and managing the private client sales team, driving sales growth,...

**Job Overview**: As a Customer Service Representative, you will play a key role in ensuring our clients have a positive experience with our shipping services. You will be responsible for addressing customer inquiries, resolving issues, providing tracking information, and ensuring all shipments are processed accurately and efficiently. **Key...

The Client Relations Officer oversees the entirety of the administrative process required to issue or amend trade licenses while answering all related inquiries by - Providing clients and professional partners with license related information in line with organizational timeframes and guidelines - Issuing quotes and providing license related documentation to...

**Job Title: Client relationship Executive with PRO Experience** **Location: Dubai** We are seeking a motivated and experienced CRM Executive to join our business setup industry in Dubai. As a CRM Executive, you will be responsible for building and maintaining strong relationships with our clients, managing their accounts, and ensuring their satisfaction...

**Job Title: Client relationship Executive with PRO Experience** **Location: Dubai** We are seeking a motivated and experienced CRM Executive to join our business setup industry in Dubai. As a CRM Executive, you will be responsible for building and maintaining strong relationships with our clients, managing their accounts, and ensuring their satisfaction...

**Job Title: Client relationship Executive with PRO Experience** **Location: Dubai** We are seeking a motivated and experienced CRM Executive to join our business setup industry in Dubai. As a CRM Executive, you will be responsible for building and maintaining strong relationships with our clients, managing their accounts, and ensuring their satisfaction...

Job Purpose: Provide a tour guide, airport or hotel representation service to clients, maintaining high levels of customer service and promoting products to maximise revenue generation opportunities. Job Outline - Monitor service delivery standards and report any shortfall to head office, highlighting complaints and any remedial action taken. - As the first...

We are hiring an experienced individual for the position of **Client Relationship Manager**. Your primary responsibility will be to ensure excellent customer experience for our clients by regularly communicating with them and listening to their needs. You will develop and sustain strong business relationships with them, identify and resolve any issues or...

**Job Title: Client relationship Executive with PRO Experience** **Location: Dubai** We are seeking a motivated and experienced CRM Executive to join our business setup industry in Dubai. As a CRM Executive, you will be responsible for building and maintaining strong relationships with our clients, managing their accounts, and ensuring their satisfaction...

**Responsibilities** - Improve customer service experience, create engaged customers and facilitate organic growth. - Take ownership of customers issues and follow problems through to resolution. - Set a clear mission and deploy strategies focused towards that mission. - Develop service procedures, policies and standards. - Keep accurate records and document...

This role will be catering primarily to Used Cars Division and secondary focus will be on Car Rental and Automotive Service Center. - Primary job of this role will be to make outbound calls, receive inbound calls, and provide chat response through Web and Social Media pages. - Should handle all social media communications on a timely manner. Should have the...

Job Title: Client Relations Executive Salary: AED **3000 per month** Location: Al Karama, Dubai, UAE **Job Description**: Key Responsibilities: - Serve as the main point of contact between the company and clients, ensuring excellent communication and service. - Understand client needs and provide tailored solutions to meet their expectations. - Address...