Junior Quality Officer- UAE National
6 months ago
Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
Al Rostamani International Exchange is a leader in providing currency exchange and international remittance services in the UAE. It is an ISO 9001:2000 certified company having a wide range of products and services catering to all income groups for both nationals and expatriates.
**Job Purpose**:
Coordinate department activities. Support to maintain & implement the company policies and procedures. Provide measurements to help gauge the customers’ overall level of satisfaction. Support the manager in re-engineering the business processes.
**Responsibilities**:
- Coordinate department activities meet timetables
- Support the Sr. Quality Officer in Maintaining & Implementing the company procedures conforming to ISO 9001:2008
- Support to plan and conduct internal audits to sustain effectiveness of the processes and procedures
- Support to consolidate the internal Quality audit, ISO audit & DSES findings and follow up on corrective action plans
- Assist the manager in preparing the customer satisfaction surveys and other related performance improvements
- Conduct Induction program designed for UAE National staff
**Job Requirements**:
**Qualifications**
- Graduate/Post Graduate in any related field
**Experience**
- 1 year of experience in the same field
**Knowledge & Skills**
- Ability to focus towards solving & identifying customer needs and performance goals
- Good analytical skills
- Good communication skills
- Good interpersonal skills
At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.
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