IT Support Assistant

2 months ago


Dubai, United Arab Emirates Matrashabd Consulting Full time

**Responsibilities**:

- Respond to IT support requests, diagnosing and resolving technical issues.
- Install, configure, and maintain software, hardware, and peripherals.
- Assist in setting up and maintaining computer networks and server infrastructure.
- Document technical procedures and create user guides for common IT tasks.
- Collaborate with other IT team members to ensure smooth operation of IT systems.

**Qualifications**:

- Associate’s degree in Information Technology, Computer Science, or a related field.
- Previous experience in IT support or technical assistance.
- Knowledge of Windows and/or macOS operating systems, as well as basic networking concepts.
- Strong problem-solving skills and the ability to communicate technical information clearly.

**Job Type**:Full Time**Job Location**:Dubai



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