In-site Guest Relations Agent
4 months ago
We are currently seeking a dynamic and customer-oriented In-Site Guest Relations Agent to join our team and assist our valued holiday home rental guests with a seamless experience during their stay. As a Guest Relations Agent, you will play a vital role in ensuring guest satisfaction and comfort, handling essential tasks such as check-in, check-out, welcoming guests, addressing concerns, overseeing apartment maintenance, and conducting health check-ups.
**Responsibilities**:
- Warmly welcome guests upon arrival and ensure a smooth and efficient check-in process.
- Assist guests throughout their stay, providing excellent customer service and promptly addressing any concerns or inquiries they may have.
Conduct regular health check-ups of the apartments, ensuring they meet our high standards of cleanliness and comfort.
Oversee maintenance and repair needs of the apartments, coordinating with the appropriate teams to ensure timely resolutions.
- Collaborate with various departments to ensure guests' needs are met, creating a positive and memorable experience for them.
- Maintain a professional and friendly demeanor at all times, representing our holiday home rentals with utmost professionalism.
Utilize your language skills in both English and Arabic to communicate effectively with a diverse range of guests.
**Requirements**:
- Fluent in both English and Arabic, with exceptional verbal and written communication skills in both languages.
Possess a valid car and driving license, as this position may involve travel between different properties.
Residents visa holders are preferred, demonstrating a commitment to the local community.
Mandatory minimum of 2 years of guest relations experience or a similar role in holiday homes, hotels, or the hospitality industry.
- Previous experience in guest relations or hospitality is advantageous but not mandatory; we value passion and willingness to learn.
To apply, please submit your updated resume and a brief cover letter highlighting your language proficiency and a mandatory minimum of 2 years of relevant guest relations experience. We look forward to welcoming you to our team
**Salary**: AED2,000.00 - AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How many years of experience do you have?
- Do you have your own visa?
- What degree are you holding?
- Do you have license and car?
- Are you ready to join immediately
-
Guest Relation Agent
5 months ago
Dubai, United Arab Emirates Beehive HR Full timeWe are seeking for service crew for our Hotel Client for Dubai. **Responsibilities**: - Greet and welcome guests upon arrival with warmth and professionalism. - Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy. - Address guest inquiries and provide information about hotel facilities, services, and local attractions. -...
-
Guest Relations Agent
4 months ago
Dubai, United Arab Emirates Hilton Full timeA Guest Relations Agent with Hilton Hotels and Resorts is responsible for greeting Guests and serving the needs of Guests who patron the food and beverage facilities at the hotel. **What will it be like to work for this Hilton Worldwide Brand?** One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic...
-
Guest Relations Agent
5 days ago
Dubai, United Arab Emirates AccorHotel Full timeAs a Guest Relations Agent you will greetarriving Guests by providing a warm personal welcome and offeringassistance to Guests throughout the duration of their stay.Reporting to the Front Office Manager responsibilities andessential job functions include but are not limited to thefollowing: Greet every Guest thatwalks in and out of...
-
Guest Relations Agent
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Relations Agent to join our team at Accor. As a key member of our Guest Services team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide professional, friendly, and engaging service to...
-
Guest Relation Agent
4 weeks ago
Dubai, United Arab Emirates Hilton Full timeGuest Relation Agent (F&B) A Guest Relation Agent (F&B) provides F&B services for Guests to contribute to an overall exceptional experience. **What will I be doing?** As Guest Relation Agent (F&B) you will serve on the F&B, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits,...
-
Guest Relations Agent
5 months ago
Dubai, United Arab Emirates Hilton Full timeGuest Relations Agent (Food & Beverage) A Guest Relations Agent in Food & Beverage is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. **What will I be doing?** As a Guest Relations Agent in...
-
Guest Relations Agent
4 months ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** A unique blend of contemporary design and urban chic, Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service. As a Guest Relations Agent you will greet arriving Guests by providing a warm, personal welcome and offering...
-
Guest Relations Agent
4 months ago
Dubai, United Arab Emirates RIXOS Full time**Company Description** Guest Relations Agent** An exciting opportunity has arisen for a **Guest Relations Agent** to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set. **What’s in it for you**: - Respond to any questions, needs and desires of guests, and follow up with guests...
-
Guest Relations Agent
2 months ago
Dubai, United Arab Emirates AccorHotel Full time**Company Description** Guest Relations Agent** An exciting opportunity has arisen for a **Guest Relations Agent** to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set. At Accor, we are Heartists! Are you ready to put your heart at the center of everything that you do? If so, then...
-
Guest Relations Agent
5 months ago
Dubai, United Arab Emirates Rixos The Palm Hotel & Suites Full time**Guest Relations Agent** An exciting opportunity has arisen for a **Guest Relations Agent** to join our Rixos The Palm team. To provide exceptional service to the guests & maintains the overall efficiency of standards set. **What’s in it for you**: - Respond to any questions, needs and desires of guests, and follow up with guests to ensure their...
-
Guest Relations Agent
5 months ago
Dubai, United Arab Emirates Hilton Full timeGuest Relations Agent (Food & Beverage) A Guest Relations Agent with Hilton Hotels and Resorts is responsible for greeting Guests and serving the needs of Guests who patron the food and beverage facilities at the hotel. **What will it be like to work for this Hilton Worldwide Brand?** One of the most recognized names in the industry, Hilton Hotels & Resorts...
-
Guest Relations Agent
3 weeks ago
Dubai, United Arab Emirates Hilton Full timeGuest Relations Agent (German/Arabic Speaker) - Front Office | Hilton Dubai Palm At Hilton Dubai Palm Jumeirah, a Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Agent,...
-
Guest Relations Agent
6 months ago
Dubai, United Arab Emirates Dubai Full timeGuest Relations Agent Rixos Premium Dubai is looking for passionate and guest oriented Guest Relations Agent : Main Responsibilities: - Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction- Respond to guests needs and anticipate their unstated ones- Expect and react...
-
Guest Service Agent
7 months ago
Dubai, United Arab Emirates FLORA INN HOTEL DUBAI a For Full timeService agents in this industry perform a variety of tasks depending on the services they provide to the guest, the size of the property they oversee, and its location. Here are some tasks a guest service agent may be responsible for: - welcoming guests as they arrive at the property and making a positive first impression - checking guests in, issuing keys...
-
Guest Relations Agent
5 months ago
Dubai, United Arab Emirates Hilton Full timeAt Hilton Dubai Palm Jumeirah, a Guest Relations Agent directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. **What will I be doing?** As Guest Relations Agent, you will directly address the needs of VIP Guests and inform other Team Members of...
-
Guest Relation Executive
5 months ago
Dubai, United Arab Emirates Aravi Hotel Full timeLooking for a guest relation agent the primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. Ready to join on visit visa or cancelled visa Pay: AED1,500.00 -...
-
Guest Relations Associate
1 month ago
Dubai, Dubai, United Arab Emirates Recruit for Africa PTY Limited Full timeGuest Relations Agents | Dubai | Pre-opening Ultra Luxury HotelWe are seeking highly skilled and experienced Guest Relations Agents to join the Guest Relations team of this new opening, ultra-luxury hotel located on the Dubai coastline. The ideal candidates will possess a passion for delivering exceptional guest experiences, a keen eye for detail, and a...
-
Guest Relations Agent
5 months ago
Dubai, United Arab Emirates Hilton Full timeA Guest Relations Team Member engages with our VIP Guests throughout the entire hospitality experience. From check-in to check-out, the Guest Relations Team is always prepared to respond to VIP Guest requests at concierge, during promotional activities, and more. What will I be doing? As a Guest Relations Team Member, you will serve on the Front Office...
-
Guest Service Agent
5 months ago
Dubai, United Arab Emirates GRAND EXCELSIOR HOTEL DEIRA Full time**Essential Functions**: The Guest Service Agent will be able to check-in, check-out Guests and cashiering. **Supportive Functions**: Agent must be familiar with reservations system and equipment. Rate structure and special packages including D.C.S., Set, T/A, A/L Discounts, Rates, Room types, all applicable coding honey moon, Packages, Travel vouchers,...
-
Whatever Whenever Agent
4 months ago
Dubai, United Arab Emirates Marriott International, Inc Full time**Job Number** 24092275 **Job Category** Rooms & Guest Services Operations **Location** W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Responsible for answering and directing incoming calls from...