Technical After Sales Manager

3 weeks ago


Dubai, United Arab Emirates M.R.S. Packaging Limited Full time

We are looking for Technical After Sales Manager

Location: Dubai

Reports To: CEO

Summary:
The Technical After Sales Manager is responsible for managing the technical support after-sales team to ensure customer needs are met in a timely and efficient manner. The position requires experience and knowledge in technical support, excellent leadership and communication skills, and the ability to handle complex issues under pressure.

**Responsibilities**:

- Manage and lead the technical support after-sales team, as well as develop and implement procedures and strategies to improve service delivery.
- Build and maintain relationships with clients to ensure customer satisfaction and loyalty.
- Ensure customer inquiries, requests, and complaints are attended to in a timely and professional manner.
- Coordinate with other departments in the company to resolve issues that impact customer service.
- Work closely with technical support staff to provide guidance, ensure training needs are met, and manage skill development.
- Monitor the technical support team's performance by implementing performance metrics, tracking progress, and providing feedback to supervisors and staff.
- Develop and maintain a comprehensive knowledge of the company's products and services and be able to provide necessary technical information to the technical support staff and customers.
- Recommend changes to procedures and policies to enhance performance and customer satisfaction.
- Remain up-to-date with industry trends and practices, participate in professional development, and contribute to industry-related conversations to ensure that the company remains competitive and industry compliant.

Qualifications:

- Bachelor’s Electric and Electronics
- Proven work experience in technical support or after-sales management for at least 5 to 7 years years.
- Excellent leadership and management skills with the ability to handle complex issues under pressure.
- Strong communication, customer service, and interpersonal skills.
- Knowledge of operating PLC and software driven catering

equipment..
- Excellent critical thinking ability and problem-solving skills, with an innovative mindset.
- Ability to work independently, exercise sound judgment, and demonstrate a strong work ethic.
- Willingness to participate in ongoing professional and technical development.

Experience

Communication - Fluent written and spoken English. Arabic spoken is added advantage

Please share your profile to hrATmrspackagingDOTcom

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales: 5 years (preferred)



  • Dubai, Dubai, United Arab Emirates M.R.S. Packaging Limited Full time

    We are looking for Technical After Sales ManagerLocation: DubaiReports To:CEOSummary:The Technical After Sales Manager is responsible for managing the technical support after-sales team to ensure customer needs are met in a timely and efficient manner. The position requires experience and knowledge in technical support, excellent leadership and communication...


  • Dubai, Dubai, United Arab Emirates Porsche Middle East Full time

    If you make hearts beat faster, your own has to be in the right place.Technical After Sales Internship:- Code number:J - Entry level:Internship- Location:Dubai- Organization:Porsche Middle East**TasksTasksTasks***- Assistance to the After Sales Director and the Technical Service Excellence Manager Gain insights about After Sales team daily operation...


  • Dubai, United Arab Emirates Trisixnine FZE Full time

    **Job Title**: After Sales Coordinator **Experience**: Minimum 3 years in kitchen spare parts (within a contracting company is a plus ) **Location**: Dubai, Business Bay **Responsibilities**: - Coordinate procurement, inventory management, and distribution of kitchen spare parts. - Serve as primary contact for after-sales inquiries, providing technical...

  • After Sales Support

    3 weeks ago


    Dubai, United Arab Emirates 3S Business Services L.L.C. Full time

    **Job description** **After Sale Support** The key responsibility of after sale support include activities such as Technical and Operational Support to the after sales team as well as technical assessment of spare part service and repair requirement. **Responsibility**- Sales and service support preparing spare part and service offer. Arranging logistic...


  • dubai, United Arab Emirates Sales Manager Full time

    The job posting is outdated and position may be filled• Responding to direct inbound requests and follows up with all leads and opportunities• Networking and developing relationships with prospects & key industry stakeholders• Proactively consult with clients on business issues and seek appropriate solutions/support• Maintaining relationships with...

  • After Sales Support

    6 days ago


    Dubai, Dubai, United Arab Emirates 3S Business Services L.L.C. Full time

    Job descriptionAfter Sale SupportThe key responsibility of after sale support include activities such as Technical and Operational Support to the after sales team as well as technical assessment of spare part service and repair requirement.Responsibility- Sales and service support preparing spare part and service offer. Arranging logistic for service...


  • Dubai, United Arab Emirates Nestle Operational Services Worldwide SA Full time

    **POSITION SNAPSHOT** - Role**:After Sales Lead**: - Location**:Dubai, UAE**: - Company**:Nespresso UAE** *** Nespresso UAE is looking to hire an **After Sales Lead**, who will be responsible for the Technical Operations through the management of the in - house and outsourced technical services. The role will be responsible to drive continuous...


  • Dubai, United Arab Emirates Recruits Technical Services Full time

    **Sales and Business Development executive for Technical and Cleaning Company** Urgent requirement for Sales and Business Development specialist for our technical and cleaning services company in Dubai. **Responsibilities**: - Must posses a sociable and outgoing personality to help build rapport with potential clients - Prepare sales quotation, make sale...


  • Dubai, Dubai, United Arab Emirates GEELY Full time

    Job Descriptions:Dealer management: 1. Promote the general agent to build a localized service management system according to Geely's overseas service operation standards2. Supervise overseas dealers to implement various management regulations issued by the company and implement policies to outlets;3. Analyze the problems existing in the service management of...


  • Dubai, Dubai, United Arab Emirates Recruits Technical Services Full time

    Sales and Business Development executive for Technical and Cleaning CompanyUrgent requirement for Sales and Business Development specialist for our technical and cleaning services company inDubai.Responsibilities: Must posses a sociable and outgoing personality to help build rapport with potential clients Prepare sales quotation, make sale calls, and visit...

  • After Sales Manager

    3 weeks ago


    Dubai, United Arab Emirates Inoi Global Mobile Phones LLC Full time

    **Position Overview**: We are seeking a highly skilled and strategic Aftersales Manager to join our mobile devices vendor team. As the Aftersales Manager, you will be responsible for delivering exceptional post-purchase support and service to our valued customers. You will lead and oversee the aftersales operations, ensuring that our customers receive prompt...


  • Dubai, United Arab Emirates Quest Search and Selection Full time

    Ref: JO-2308-110925 | Negotiable | Location:Dubai, United Arab Emirates | Added:04/08/23 A Regional After Sales Manager is responsible for overseeing and managing the after-sales activities of the organization. The primary focus is on ensuring customer satisfaction, optimizing after-sales service, and driving revenue growth through effective dealer...

  • Sales Engineer

    6 days ago


    Dubai, Dubai, United Arab Emirates Smith Sales Inc. Full time

    Discover Top Sales Engineer Vacancies in Dubai/UAEAdvanced communication and presentation skills with the ability to deliversalespresentations to clients.Jensen Hughes have a rare and exciting opportunity...Responsible for generating revenue and business for the company from directsales& OEM sales.Preparesalesreports by analyzing and summarizing...


  • Dubai, Dubai, United Arab Emirates Parker Consult Full time

    After Sales Operations Manager (Construction and Building Materials) After Sales Operations Manager (Construction and Building Materials) - AED 20,000 to AED 22,000Manage and develop the aftermarket operations in line with the planned growth strategy.Continually look for opportunities to improve departmental efficiency as the strategy evolves.Build a...


  • Dubai, United Arab Emirates Union Global Technical Equipment Full time

    We are currently looking for Technical Sales Manager with 5-6 years of managerial experience to join our team in Dubai. **Key Responsibilities**: - To report on sales performance by analyzing quotations, orders, selling and material price information, actual vs. targets, conversion rates, trends in the industry by location, industry and product line -...


  • Dubai, Dubai, United Arab Emirates Smith Sales Inc. Full time

    To profitably market ENOC products into export markets within assigned geographic area through distributors and end users. Proactively engage in dialogue with influential business leaders acting as an ambassador for ENOC and investigate potential opportunities for other ENOC subsidiary companies. Find new business opportunities by using standard marketing...

  • After Sales Manager

    2 weeks ago


    Dubai, United Arab Emirates United Diesel Full time

    Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with...

  • The Team Builders

    2 weeks ago


    dubai, United Arab Emirates Sales Events Manager Full time

    The job posting is outdated and position may be filledOur client is a high-end nightlife venue in Dubai looking for an experienced Sales & Events Manager.Responsibilities:Develops and executes long-term event and program planningOversees, organizes and evaluates all events; generates ideas to enhance/expand current offeringsResponding to all enquiries in a...

  • Sales Executive

    2 weeks ago


    dubai, United Arab Emirates Sales Hackers Full time

    Discover Top Sales Executive Vacancies in Dubai/UAEMeetsalestargets and goals set by the company.Ability to work well under pressure and meetsalestargets.Previous experience as a Travel Agent or in a sales…Sales Strategy: Develop and implement strategicsalesplans to achieve revenue targets and maximizesalesopportunities.Identify and pursue new business...


  • Dubai, United Arab Emirates Juma Al Majid Holding Group LLC Full time

    To identify showroom sales opportunities within UAE market and promote Hyundai products and achieving 100% customer satisfaction level.Greets showroom walk in clients with courtesy, pleasant and friendly manner and provide them with maximum hospitality.Understands walk in client’s needs, gives a demonstration on all vehicles, provides details of...