Sales Representative and Trainer

3 months ago


Dubai, United Arab Emirates HOUSE OF ENSPA Full time

We are looking to hire a Sales and Training Specialist with experience in all kinds of Waxing and Eyebrow services. You will be responsible for providing exceptional waxing and eyebrow services to potential clients, driving sales of related products, and conducting training sessions to ensure the consistent delivery of high-quality services across our client base. This role requires a combination of technical expertise, sales acumen, and instructional skills to meet client needs effectively while also driving business growth through product sales.

**Key Responsibilities**:
**1. Client Services**:

- Engage with existing and prospective clients, delivering comprehensive product support and accurate information to showcase our brands in the most favorable light.
- Perform waxing services including but not limited to body waxing (legs, arms, etc.) and facial waxing (eyebrows, lip, chin, etc.).
- Conduct eyebrow shaping and tinting treatments according to client preferences and industry best practices.
- Provide personalized consultations to clients to understand their needs and recommend appropriate services and products.

**2. Sales and Retail Management**:

- Pursue promising leads, conduct product demonstrations, and ensure successful closure of sales.
- Promote and sell all products related to waxing and eyebrow care as well as other brands, such as nail care and hair care.
- Utilize upselling and cross-selling techniques to maximize sales opportunities during client interactions.
- Maintain knowledge of product features, benefits, and usage instructions to effectively communicate with clients and drive sales.

**3. Training and Development**:

- Develop and conduct training sessions for new hires and existing staff to ensure proficiency in waxing and eyebrow techniques, sanitation protocols, and product knowledge.
- Provide ongoing coaching and feedback to team members to enhance their skills and performance.
- Stay updated on industry trends, techniques, and innovations in waxing and eyebrow services to continuously improve training programs.

**4. Client Relationship Management**:

- Build and maintain strong relationships with clients by providing exceptional service, addressing concerns or inquiries promptly, and ensuring their satisfaction with each visit.
- Implement strategies to enhance client retention and encourage repeat business through loyalty programs, special promotions, and personalized follow-up communications.

**Qualifications**:

- Proven experience as a Waxing and Eyebrow Specialist with expertise in waxing techniques, eyebrow shaping, and tinting.
- Strong sales skills with a track record of achieving targets and driving revenue growth.
- Excellent communication and interpersonal abilities to interact effectively with clients and colleagues.
- Ability to multitask, prioritize workload, and work efficiently in a fast-paced environment.
- Certification in waxing and/or esthetics from a recognized institution is preferred.
- Prior experience in retail sales, customer service, or training is an advantage.
- Commitment to upholding professional standards of conduct and ethics in the beauty industry.

**Additional Requirements**:

- UAE Driver’s License and Own Car
- Willingness to participate in ongoing training and education programs to stay updated on industry trends and techniques.
- A passion for beauty and skincare, along with a dedication to providing exceptional service to clients.

Salary - 5 ,000 to 8,000 plus commission, work visa, medical insurance, return ticket to home country, 30 days yearly paid vacation

**Job Types**: Full-time, Permanent

Pay: From AED8,000.00 per month

**Experience**:

- waxing/eyebrow/sales/training: 3 years (preferred)

License/Certification:

- UAE Driving License (required)

**Location**:

- Dubai (required)

Willingness to travel:

- 75% (required)


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