Sales Trainer
2 months ago
- Conduct training sessions to maximize skills and potential of Sales Associates and Team Leaders.
- Review and analyze current sales process functions, identifying strong existing sales talent within the business.
- Oversee and manage the company's new hire training programs for sales personnel. Onboard new hires and provide requisite training to make them market-ready on product and services.
- Hold regular training session of existing Sales Associates
- Develop effective plans to improve various aspects of the sales training available in the company.
- Work in collaboration with the QA Team. Take their inputs in designing, and constantly improving new sales training content and approach.
- Hold one-one-one and group training sessions and answer any questions Associates may have.
- Develop and implement effective training plans, content for training sessions, and KPIs to keep track of staff training.
- Continuously research, test and implement best practices on sales training, including objection handling, product knowledge, and other related techniques.
- Collaborate with various departments to identify and solve potential issues relating to training and staff coverage.
- Work with various department managers and executives to present and discuss information on training performance.
- Ensure continuous improvement plans are in place for regular training and development of sales personnel.
- Fluency in Hindi/Urdu speaking is a must besides excellent written and spoken skills in English.
- Bachelor's degree in business, marketing, or a related field
- Minimum of 5 years of previous sales industry experience
- Minimum of 3 years previous experience in a similar training role
- Strong understanding of staff relations and training demand
- Excellent data analysis skills
- Experience of working in an i-Gaming industry would be an added advantage.
- Good interpersonal skills with the ability to build strong relationships
- Good listening skills, with high levels of attention to detail
- Strong working knowledge of Microsoft office platforms
- Ability to multi-task and prioritize own workload
- Able to understand and work in line with SLA’s and KPIs
About Blue Iris Software Trading LLC :
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