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Client Relationship Executive
2 months ago
We are looking for a highly motivated and customer-oriented individual to join our team. If you have a passion for building strong client relationships and thrive in a fast-paced agency environment, this could be the perfect opportunity for you.
**Responsibilities**:
- Serve as the primary point of contact for clients, maintaining regular communication to understand their needs and provide exceptional service.
- Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty.
- Conduct needs assessments and identify opportunities for upselling or cross-selling agency services to clients.
- Collaborate with internal teams to develop strategic plans and ensure successful execution of projects.
- Monitor and report on key performance indicators (KPIs) to measure the effectiveness of client campaigns and initiatives.
- Resolve any issues or conflicts that may arise, working closely with clients and internal teams to find appropriate solutions.
- Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide valuable insights and recommendations to clients.
**Requirements**:
- Previous experience in a client-facing role, preferably in an agency or similar environment.
- Strong interpersonal and communication skills, with the ability to build rapport and trust with clients.
- Excellent problem-solving and conflict resolution abilities.
- Strong organizational and time management skills, with the ability to handle multiple clients and projects simultaneously.
- Knowledge of marketing and advertising principles, and familiarity with various channels and strategies.
- Proficiency in CRM software and other relevant tools.
- A proactive and results-driven mindset, with a focus on delivering exceptional client experiences.
**Salary**: AED2,500.00 - AED3,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
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