Client Relationship Executive

7 months ago


Dubai, United Arab Emirates PolyClinics Group LLC Full time

**Job Title: Client Relationship Executive (SM marketing,client booking,fronstdesk )**

**Location**: [Dubai]

**Job Type**: Full-time

**Overview**:
**Key Responsibilities**:

- **Social Media Management**:

- Develop and implement social media strategies to increase brand awareness and engagement.
- Create and curate engaging content for various social media platforms such as Facebook, Instagram, Twitter, LinkedIn, etc.
- Monitor social media channels, respond to comments, messages, and inquiries in a timely manner.
- Analyze social media insights and metrics to optimize content performance and reach.
- **Telecalling**:

- Make outbound calls to potential clients/leads to promote clinic services, special offers, and events.
- Handle inbound calls from clients, providing information, answering queries, and scheduling appointments.
- Maintain a database of client information, call logs, and appointment schedules accurately.
- **Customer Relationship Management**:

- Build and maintain positive relationships with clients through regular communication via social media and phone calls.
- Address client concerns and complaints promptly and professionally, ensuring high levels of customer satisfaction.
- Follow up with clients to gather feedback and testimonials.
- **Collaboration**:

- Coordinate with the clinic team to align social media activities with overall marketing goals and campaigns.
- Work closely with clinic staff to ensure accurate and up-to-date information is communicated through social media and phone interactions.

**We are looking for people with**:

- Proven experience in social media management and telecalling, preferably in the healthcare or service industry.
- Excellent communication skills, both written and verbal.
- Proficiency in using social media platforms and social media management tools.
- Canva Savvy
- Attention to detail and accuracy in maintaining records and client information.
- Knowledge of medical terminology and healthcare industry trends (preferred).
- Own Visa

**Benefits**
- Salary range TBD
- Opportunities for career growth and advancement within the organization.

**How to Apply**:



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