Outbound Travel Executive
2 weeks ago
**Position Title**: Outbound Travel Agent
**Location**: Dubai
**Job Type**: Full-time
**Experience Required**: 3+ years
**Salary**: 2000 - 4000
Job Summary
An Outbound Travel Agent is responsible for planning and selling transportation, accommodations, insurance, tours, and other travel-related services for customers traveling outside of their home country. The role involves extensive customer interaction, with the goal of providing a seamless and enjoyable travel experience. The agent must stay informed about the latest travel regulations, destination options, and industry trends.
Key Responsibilities
- **Customer Consultation**:
- Understand clients' preferences, needs, and budgets to recommend suitable travel packages.
- Provide detailed information on travel destinations, tours, accommodation, and transport options.
- **Travel Planning and Booking**:
- Arrange and book flights, hotels, car rentals, and other travel services.
- Coordinate travel arrangements to ensure smooth transitions and satisfaction.
- Offer customized travel solutions and itineraries tailored to clients' requirements.
- **Sales and Promotion**:
- Promote and sell travel products, packages, and services.
- Achieve sales targets and contribute to the company's revenue growth.
- Upsell additional services such as travel insurance and guided tours.
- **Customer Service**:
- Assist clients with travel-related issues before, during, and after their trips.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Maintain regular contact with clients to ensure satisfaction and encourage repeat business.
- **Documentation and Compliance**:
- Prepare and process travel documents, including visas and passports.
- Ensure compliance with all travel regulations and policies.
- Keep accurate records of transactions, bookings, and customer interactions.
- **Market Research and Networking**:
- Stay updated on industry trends, emerging destinations, and travel regulations.
- Establish and maintain relationships with airlines, hotels, and other travel service providers.
- Attend industry events and training sessions to enhance knowledge and skills.
Skills and Qualifications
- **Education**:
- High school diploma or equivalent (required).
- Degree in travel and tourism, hospitality, or a related field (preferred).
- **Experience**:
- Previous experience in travel sales or customer service (preferred).
- Knowledge of global travel destinations and tourism services.
- **Skills**:
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Proficiency in travel booking systems and software (e.g., Amadeus, Sabre).
- Ability to work independently and as part of a team.
- Sales-driven with a customer-focused approach.
**Job Types**: Full-time, Permanent
Pay: AED2,000.00 - AED4,000.00 per month
Application Question(s):
- What is your current CTC and Expected CTC ?
**Experience**:
- Outbound Travel: 1 year (preferred)
**Location**:
- Dubai (preferred)
Expected Start Date: 01/06/2024
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