Customer Service Associate

1 month ago


Dubai, United Arab Emirates iMile delivery services Full time

Arabic Speaker is a MUST.
- Attending Inbound & Outbound calls
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.

**Job Types**: Full-time, New-Grad

**Salary**: AED3,000.00 - AED3,500.00 per month



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