![smart service station](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
**Job Summary**:
**Responsibilities**:
Assist customers with product information, orders, returns, and exchanges.
Address and resolve customer complaints, concerns, and issues with patience and empathy.
Provide accurate and detailed information about company products, services, policies, and procedures.
Collaborate with internal teams to ensure customer requests are addressed effectively and efficiently.
Maintain accurate records of customer interactions and transactions.
Upsell and cross-sell products or services to customers based on their needs.
Continuously stay updated on product knowledge and industry trends to better serve customers.
Identify opportunities for process improvement and contribute to enhancing the customer experience.
Participate in training sessions to develop customer service skills and stay informed about new products.
**Qualifications**:
High school diploma or equivalent; college degree preferred.
Proven experience in a customer service role, preferably in a similar industry.
Excellent verbal and written communication skills.
Strong problem-solving abilities and the capacity to handle challenging situations with composure.
Proficiency in using customer service software and tools.
Ability to multitask, prioritize, and manage time effectively.
Strong attention to detail and accuracy.
Empathy and patience when dealing with customers.
Positive attitude and willingness to learn and adapt.
Flexibility to work shifts
Fluent in English And Arabic
**Benefits**:
Competitive salary
Opportunities for career growth and advancement
**Salary**: AED3,000.00 - AED7,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- customer service: 1 year (preferred)
-
Customer Service Representative
7 days ago
Dubai, United Arab Emirates Ezees Service Full timeWe are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both...
-
Customer Service Agent
2 months ago
Dubai, United Arab Emirates ALTIUS CUSTOMER SERVICE Full timeHello Applicants, Greetings! We need a call center agent for our office, who is well versed with using the systems and is a Arabic (Native) speaker with the excellent ability to speak FLUENT English. It is a MUST!!! The applicants need to be FEMALE since the job description demands this criteria. Thank you for your interest in advance. **Salary**:...
-
Customer Service Representative
6 days ago
Dubai, United Arab Emirates Mohammad Azim Technical Service LLC Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
1 week ago
dubai, United Arab Emirates BFV Service GmbH Full timeJOB DETAILSA well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries.Responsibilities:Handling incoming customer queriesResolving issues to management...
-
Telesales/customer Service Representative
3 weeks ago
Dubai, United Arab Emirates CNH SERVICE DMCC Full time**Attractive Commission Structure Available** We are looking for a well-spoken **Telesales / Customer Service Representative with Own Visa (Only Female)** to be responsible for sales over the telephone. The telesales Executive’s responsibilities include contacting potential customers, focusing on customer needs to close & achieve target sales, and...
-
Customer Service
1 month ago
Dubai, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Arabic Male** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
-
Customer Service
3 days ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeWe Are A cleaning company looking for a **Philippines female** who has experience as a customer service: Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their...
-
Customer Service Representative
4 weeks ago
Dubai, United Arab Emirates Al Jaddat Group of Company Full time**We are hiring a customer service representative to manage customer queries and complaints.** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates Aaditya International Marketing Brand, inc Full time_We are hiring a customer service representative to manage customer queries and complaints._ **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...
-
Customer Service Representative
19 hours ago
Dubai, United Arab Emirates Al Jaddat Group of Company Full time**We are hiring a customer service representative to manage customer queries and complaints.** **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...
-
Customer Service Representative
4 weeks ago
Dubai, United Arab Emirates Amd alZara's Beauty Full timeWe are hiring a customer service representative to manage customer queries and complaints. **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging...
-
Customer Service Representative
3 weeks ago
Dubai, United Arab Emirates Jems Info-Tech Group Full time_**We are hiring a customer service representative to manage customer queries and complaints. **_ **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. -...
-
Customer Service
2 months ago
Dubai International City, United Arab Emirates TOP H SERVICE Full timeTop H Cleaning Company is looking for customer service representatives who can handle phone calls effectively. **Responsibilities**: - Answering customer inquiries over the phone and providing necessary technical support and assistance. - Providing high-quality customer service and ensuring customer satisfaction. - Managing and responding to customer...
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates First & Fig Marketing Solutions, inc. Full time_**We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. **_ **Customer Service Representative Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers...
-
Customer Service Representative
4 weeks ago
Dubai, United Arab Emirates UNIMART BUILDING MATERIALS Co. Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates Well10 Materials LLC Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates EverMax-11 Cleaning Services Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
4 weeks ago
Dubai, United Arab Emirates Aqaumarine@klexcyrus.com Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...
-
Customer Service Representative
2 weeks ago
Dubai, United Arab Emirates MIAO FASHION INC Full timeseveralWnd e are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, amodifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
1 week ago
Dubai, United Arab Emirates Career Compass Travel Services L.L.C. Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...