Lighting Sales Coordinator
6 months ago
**Order Processing**: Managing the order fulfillment process, which includes receiving and processing customer orders, ensuring accurate pricing and product details, and coordinating with relevant departments to ensure timely delivery.
**Quotation Preparation**: Preparing and sending price quotes to customers based on their requirements and specifications, ensuring accuracy and alignment with company pricing policies.
**Inventory Management**: Keeping track of available stock and coordinating with the inventory team to ensure products are in stock and ready for shipment.
**Technical Support**: Assisting customers and the sales team with technical information about lighting products, review/prepare drawings and BOQ estimation, technical submittal, lighting design and simulation, product selection and assisting customers in installation guidelines, and compatibility with different systems.
**Documentation**: Maintaining accurate records of customer interactions, orders, and any relevant communications in the company's CRM (Customer Relationship Management) system.
**Sales Support**: Collaborating with the sales team to provide administrative support, including generating reports, preparing sales presentations, and compiling data for sales meetings.
**Coordination**: Working closely with internal departments such as logistics, warehouse, and accounting to coordinate order processing, shipping, and invoicing.
**Problem Resolution**: Addressing and resolving customer complaints, issues, or concerns in a professional and timely manner.
**Product Knowledge**: Staying up-to-date with the company's product offerings, industry trends, and technological advancements in lighting solutions.
**Salary**: AED4,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Lighting: 1 year (required)
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