Performance Manager
6 months ago
The Role
**Key Responsibilities**: System Development: Design and implement efficient systems for collecting and analyzing performance data from various departments. Ensure systems are user-friendly, accessible to stakeholders, and capable of integrating with existing company software. Introduce and maintain digital solutions for tracking meetings, interviews, feedback, and review appraisals to ensure seamless performance management. Data Analysis: Collect and analyze cross-functional performance data to identify trends, strengths, and areas for improvement. Utilize advanced statistical methods to provide accurate and insightful performance analysis. Create detailed reports and dynamic dashboards for senior management, facilitating data-driven decision-making. Performance Reporting: Present comprehensive statistical performance analysis to senior management and recommend actionable solutions to enhance performance. Develop and maintain performance scorecards and key performance indicators (KPIs) aligned with organizational goals. Monitor and ensure that individual KPIs and divisional KPIs are met and aligned with strategic objectives. Ensure compliance and timely processing of workloads and processes across the organization, identifying bottlenecks and implementing corrective actions. Policy Design Design, review, and continuously improve policies related to employee performance to ensure they support organizational objectives. Collaborate with HR to update performance management policies regularly, ensuring they comply with local labor laws and industry standards. Develop clear guidelines and frameworks for performance appraisals, feedback sessions, and development plans. Team Leadership Lead, develop, and inspire teams to achieve high performance. Foster a culture of continuous improvement and excellence. Provide regular feedback, coaching, and mentoring to team members to support their professional growth. Training and Development Develop and deliver training programs for managers on performance management best practices. Conduct workshops and training sessions on performance appraisal techniques, effective feedback methods, and goal setting. Identify training needs across the organization and implement solutions to address them. Issue Resolution Identify, report, and resolve workplace or interpersonal barriers to performance. Mediate conflicts and facilitate effective communication between employees and managers. Implement strategies to enhance employee engagement, motivation, and satisfaction. Objective Setting Set clear performance objectives and update them as necessary to reflect changing organizational priorities. Ensure performance goals are SMART (Specific, Measurable, Achievable, Relevant, Time-bound). Align individual and team objectives with the overall strategic goals of the organization.
**Requirements**:
Qualifications Education Bachelor’s Degree in Business Administration, Human Resources, or a related field. Advanced degrees or certifications in performance management or a related discipline are highly desirable. Experience Minimum of 5 years of management experience in a law firm, corporate services firm, or accounting firm as a Performance Manager. Proven track record of successfully implementing and managing performance management systems and processes. Skills Strong data analysis and statistical capabilities. Demonstrated experience in project or strategic initiative management. Exceptional communication and relationship-building skills. Proven ability to lead, motivate, and develop teams effectively. Proficiency in performance management software and digital tracking systems. Strong problem-solving and conflict resolution skills. Ability to thrive in a fast-paced, dynamic environment. Saleforce CRM experiance
About the company
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