Manager Logistics Performance
6 months ago
This role will involve managing and improving the logistics performance of all cities across the country. The Logistics Performance Manager will take ownership of various service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps.
What's On Your Plate?
- Reporting and monitoring of KPIs and performance SLAs
- Conduct detailed data analysis to identify and solve logistics problems by analyzing and deriving insights from large, complex sets of data
- Responsible for country compliance with OD processes and tools (e.g staffing, forecasting, etc.)
- Providing all data needed for performance improvement at the country level and acting as a consultant for the Head of Logistics
- Leading supervisors and trainers related to logistics performance KPIs
- Work alongside country sales & marketing teams on actions and activities to drive performance forward for own delivery
- Optimize country infrastructure, event thresholds and input in DBDF to improve overall performance
- Provide weekly updates to country management on projects & performance progress
- Support Logistics team by converting complex data and findings into compelling narratives to drive business decisions with clear, actionable insights
- Create new business relevant metrics and maintain business as usual critical metrics
- Run experiments, develop dashboards, and use data visualizations to communicate results to leadership.
What Did We Order?
- Bachelor's Degree in computer engineering
- 3-5 years of experience in food/grocery tech industry is highly preferred
- Extensive experience in SQL, Data Analytics tools like tableau, Looker, etc
- Strong communication skills, both written and verbal
- Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams
- Ability to analyze data and derive insights from comprehensive data reports
- Ability to deal with ambiguity, work under pressure, handle stress,
- An individual contributor who can work in a fast-paced environment with a make-it-happen attitude
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