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Technical Services Officer

7 months ago


Dubai, United Arab Emirates The Emirates Group Full time

**Job Purpose: Job Purpose**

To provide fleet technical management, continuing airworthiness management and technical support functions for Emirates fleet to ensure compliance to regulatory & safety requirements, reliability, passenger comfort and cost effectiveness.

**Job Accountabilities**:

- Support Technical Services Engineers with fleet technical management activities, continuing airworthiness management and technical support functions for assigned section, ie Airframe, Structures, Avionics, Powerplant and Cabin Interior.
- Support Technical Services Engineers with evaluation of manufacturers/regulatory authorities? technical documents, taking appropriate actions and update internal engineering documents including Engineering Orders and Special Engineering Workcards.
- Review in-service data (e.g Tech log, Pilot Reports, Defects) and recommend actions to improve fleet, engine, component and/or system reliability and maintainability, including optimisation of aircraft maintenance programs.
- Provide appropriate technical support in the acquisition of new aircraft and end of lease activities.
- Provide technical clarifications/justification to internal stakeholders in support of cost optimisation, contract negotiation, repair and modification processes.
- Carry out project functions in support major modifications, retrofits, cabin reconfigurations and aircraft phaseout requirements.
- Support Technical Services Engineers to deliver technical assistance and operational support in disruptions scenarios including the handling of technical/Aircraft on Ground (AOG), troubleshooting, aircraft chronic and deferred defects and technical delays.
- Support Technical Services Engineers to address fleet significant faults, defects, design issues and quality escapements and liaise with Vendors and Manufacturers to keep a track of open technical queries and develop follow-up action within the group.
- Review and analyse technical data in support of dept KPIs, highlighting trends and making recommendation reports/proposal for improvement.
- Contribute to department IT initiatives and collaboratively develop concepts and methods to improve efficiency within the group functions.

**Qualifications & Experience: Qualifications**:

- Degree or Honours (12+3 or equivalent)
- Bachelors Degree in Aeronautical/Mechanical/Electrical Engineering and/or holder of Aircraft Maintenance Engineering Licence for 3 years

**Experience**:

- Engineering. Other : 3+ Years
- Experience related Aircraft Engineering experience.
- Should have a minimum of 1 year in Technical Services function.

**Knowledge/skills**:

- Knowledge of latest technical developments and industry trends on respective systems.
- Ability to analyse and synthesise technical information for implementation in cost effective ways.
- Excellent drafting/report writing skills.
- Demonstrable experience in managing complex tasks and decision making in a fast paced environment.