Customer Care Analyst

Providing introductory information to new customers - Ensuring that customers are satisfied with products or services - Following up with clients or customers to check that they’re still satisfied with any purchases - Letting customers or clients know about additional products or services - Determining the quickest, most effective ways to answer a...

We are looking for a dedicated Customer Care Specialist who excels in English communication, both verbal and written and possesses the ability to handle customer queries with patience and professionalism. The responsibilities for this role include: - Providing exceptional customer service by attending to inquiries and resolving issues promptly and...

We are hiring a Customer Care/ Receptionist for a an Electronics trading company in Dubai. The role will include answering calls and handling customer queries. Pay: AED3,500.00 - AED5,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required)

Responsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...

Responsibilities:• Hire and train a strong Customer Care team with a strong sense of urgency and outstanding customer service skills• Coordinate with the team members to ensure full coverage during leaves, sales and ensuring multi-language support• Analyze data and provide insights to improve the Customer Care strategy for the organization•...

We are looking for our client in food industry a Customer Care AssistantThe role Processing partner orders through email and phone determining delivery time method of transportation depending on product availability promotions seasonality order optimization (upsell) sales policy and import rules. Update partners on order changes (lead time product...

SUMMARY:The main duty of an Customer Care Unit Officer is to respond to communication inquiries / complaints raised by members, providers, brokers, and payers as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales and are dealt with the highest standards of customer service....

**GENERAL DESCRIPTION** Be the privileged interlocutor of clients within the Customer Service and ensure the complete execution of the order-to-cash cycle. **DUTIES AND RESPONSIBILITIES** - Establish a personalized relationship with the client in order to optimize the service level, but also with commercial, finance, supply chain teams to ensure smooth...

**Auto Care Workshop Supervisor** **Overview of the Role**: You will manage and lead a team of professionals from Detailing, Bodyshop, Tinting, PPF and Foiling/Wrapping Departments. The role requires coordinating with different departments and distribute the workload to the team to ensure that process is followed, and vehicles are delivered on time in...

The job posting is outdated and position may be filledResponsibilities :• Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders• Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative.• Responsible for Hit Rates targets• Close interaction with...

Daily monitoring of customer complaints both Voice & Non-voice, providing support wherever needed such as attending escalations directly from the care team; reporting valuable insights and any vital or critical information or situation to relevant teams. .Collaborate with cross functional teams( bike operations, product, engineering, marketing etc) to...

The job posting is outdated and position may be filled Responsibilities :• Contribute to improve interfaces and process in alignment with Business Manager and other stakeholders• Responsible for Mailbox, answering customer calls and other standard duties of a Customer care representative.• Responsible for Hit Rates targets• Close interaction with...

Responsibilities: Effectively manage the companys supply chain by coordinating activities related to logistics procurement and distribution. Ensure seamless communication with customers to address their customer service needs order tracking and issue resolution. Collaborate with various departments within the company to ensure...

Customer Success Analyst **About us**: At Flex Living, we believe renting a home should be as easy as buying an item from Amazon, that means ensuring our guests have an abundance of choice and flexibility to cancel if their plans change. We aim to help landlords stop paying excessive management fees, and help renters live and work comfortably anywhere in...

1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAEDescription:As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets.Job...

Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million...

We are looking for our client in foodindustry a Customer CareAssistantThe roleProcessing partner ordersthrough email and phone determining delivery time method oftransportation depending on product availability promotionsseasonality order optimization (upsell) sales policy and importrules. Update partners on order changes (lead timeproduct availability shelf...

**Preferred female for this position** Appointment Management The Appointment Management for the respective center is a key responsibility of the CCE, details include the following: ❖ To effectively manage the appointments for the center on a daily basis ❖ To 100% adhere to the VLCC guidelines for appointment management ❖ To ensure appointments are...

1- Customer Care Operations ManagerJob: Full TimeLocation: Dubai, UAE Description: As a Customer Care Operations Manager, you will have a pivotal role to lead the deployment and execution of the IQOS Customer Service strategy to deliver a multi-channel service offering and outstanding Customer Service Centre model across multiple GCC markets. Job...

The Salesforce Analyst will work with other members of the Sales Effectiveness team in defining and analyzing stakeholder requirements and in planning and building practical, effective solutions on the Salesforce platform. As a member of the Sales Effectiveness team, the Salesforce Analyst will participate in all team development activities including sprint...