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Client Relations Executive

1 month ago

Dubai, United Arab Emirates MAF Government Transactions Services Center LLC Full time

**Job Title**: Client Relations Executive

**Position Overview**:
The Client Relations Executive is responsible for managing and nurturing client relationships to ensure satisfaction and loyalty. This role involves serving as the primary point of contact for clients, addressing concerns, and identifying opportunities for account growth. The CRE will work closely with internal teams to deliver exceptional service, enhance client experiences, and drive business development.

**Key Responsibilities**:

- Build and maintain strong client relationships.
- Address client inquiries and resolve issues promptly.
- Identify and pursue opportunities for upselling and cross-selling.
- Collaborate with internal teams to ensure client satisfaction.
- Monitor client feedback and provide insights for improvement.

**Qualifications**:

- Experience in client management or customer service.
- Strong communication and interpersonal skills.
- Proficiency in CRM software and Microsoft Office Suite.