Front Office Executive
8 months ago
a) Receives and responds to customers and guides them for the process to be followed.
b) If new patient registration forms to fill and ask for insurance original card checking for the expiry date, photo and name) and if it is whether be accepted or not.
c) Fill the claim form by their name, card number and date of medical service.
d) If old patient, asks for his/her pt. ID and call for his/her file in the MRD.
e) Updates all customers with the required information or status
f) Take appointments for doctors and schedules patients.
g) Processes bills (if assigned) and assists the customers with the relevant information.
h) Collect reports from different departments.
i) Liaisons with the Department of HIM for patient files.
j) Co-ordinate with insurance, billing, admissions and discharge departments.
k) Acts as a link between the physicians and patients.
l) Handles the console and transfers and attends to telephone calls and enquiries.
m) Records all customer feedbacks and updates the supervisor.
n) Maintains a congenial work environment for customer satisfaction.
o) Performs any other jobs assigned by the superior as per exigencies of work.
p) Take appointments for doctors and schedules patients.
q) Participate in Medical Centre quality program and be member of quality committees if chosen.
r) Exercise good judgment and maintain confidentiality in maintaining ’s critical and sensitive information, records, and reports.
s) Actively participate in the Medical Center’s on-going Patient Safety and Quality Improvement Programs and other In-Service Training Programs.
t) Act as a translator if needed.
u) Perform other duties and tasks assigned by the Head of Department scope of job.
a) Receives and responds to customers and guides them for the process to be followed.
b) If new patient registration forms to fill and ask for insurance original card checking for the expiry date, photo and name) and if it is whether be accepted or not.
c) Fill the claim form by their name, card number and date of medical service.
d) If old patient, asks for his/her pt. ID and call for his/her file in the MRD.
e) Updates all customers with the required information or status
f) Take appointments for doctors and schedules patients.
g) Processes bills (if assigned) and assists the customers with the relevant information.
h) Collect reports from different departments.
i) Liaisons with the Department of HIM for patient files.
j) Co-ordinate with insurance, billing, admissions and discharge departments.
k) Acts as a link between the physicians and patients.
l) Handles the console and transfers and attends to telephone calls and enquiries.
m) Records all customer feedbacks and updates the supervisor.
n) Maintains a congenial work environment for customer satisfaction.
o) Performs any other jobs assigned by the superior as per exigencies of work.
p) Take appointments for doctors and schedules patients.
q) Participate in Medical Centre quality program and be member of quality committees if chosen.
r) Exercise good judgment and maintain confidentiality in maintaining ’s critical and sensitive information, records, and reports.
s) Actively participate in the Medical Center’s on-going Patient Safety and Quality Improvement Programs and other In-Service Training Programs.
t) Act as a translator if needed.
u) Perform other duties and tasks assigned by the Head of Department scope of job.
High school diploma or university degree with UAE Experience
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Abu Dhabi, United Arab Emirates Hilton Full timeTHE WB Abu Dhabi, Curio Collection by Hilton The WB Abu Dhabi, Curio Collection by Hilton, is the world's first Warner Bros. branded hotel. Guests will be able to experience recognizable characters from across Warner Bros.' iconic collection of film, television and comics. This unique hotel is adjacent to the award-winning Warner Bros. World Abu Dhabi theme...
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Abu Dhabi, United Arab Emirates Grand Hyatt Abu Dhabi Full timeSummary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front...
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