Front Office Executive
1 month ago
We are looking for experienced smart educated Front Office Executive who can speak fluent english and Hindi / Urdu for our company. Immediate hiring.
Roles and responsibilities as follows:
- **Answering Telephone Inquiries**: Handle incoming calls, respond to queries, and redirect calls as necessary1.
- **Managing Bookings and Rescheduling**: Coordinate and manage appointments for clients and migration agents or lawyers1.
- **Greeting Clients**: Welcome clients warmly and professionally upon their arrival1.
- **Administrative Tasks**: Create invoices, agreements, and statements of service; process payments; and perform other general administrative duties such as typing, proofreading, and transcription1.
- **Support to Migration Agents and Lawyers**: Provide administrative support to the team of migration agents and lawyers1.
Telecalling Responsibilities:
- **Making Calls to Clients**: Initiate calls to potential and existing clients to provide information about immigration services, explain processes, and address inquiries2.
- **Maintaining Call Records**: Keep daily records of calls made, including notes on client interactions and follow-up actions2.
- **Submitting Progress Reports**: Submit daily or weekly progress reports on call activities and outcomes2.
- **Identifying Client Needs**: Understand client requirements and provide solutions through the company’s services2.
- **Building Relationships**: Build and maintain positive relationships with clients and potential clients2.
0503440098
Pay: AED2,250.00 - AED2,500.00 per month
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