Front Office Supervisor

4 weeks ago

Abu Dhabi, United Arab Emirates Nehal Hotel Full time

Responisbilities:

- Ensure Outstanding customer care at all times.
- Maintains a friendly, cheerful and courteous demeanour at all times.
- Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
- Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
- Uses suggestive sellingtechniques to sell room nights, increase occupancyand revenue.
- Supervise daily shift process ensuring all team members adhere to standard operating procedures.
- Train, direct the work of, resolve issues/problems and coach and counsel the front deskteam members to ensure a quality operation.
- Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
- Adhere to company credit limit/ floor limitpolicies.
- Allocate rooms to expected arrivalsafter checking the guests preferences and special requests.
- Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.
- Cross Check all billing instructions are correctly updated
- Controls cash transactionsat the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
- Supervise the operations of the front desk to ensure an optimal level of service and hospitalityis provided to the guests.
- Performs other duties as assigned, requested or deemed necessary by management.
- Ensure Front office log bookand hotel log bookis always updated and actioned upon.
- Ensures safetyby following guest check inand securityprocedures and reporting suspicious activity to security, manager, or MOD.
- Participate in hotel committees and task force assignments.
- Assist all departments in servicing the guests during high volumeperiods.
- Takes responsibility in the absence of the Duty Manager/Front office manager
- As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.

**Salary**: AED1,800.00 - AED2,000.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- Front Office: 1 year (preferred)

  • Hotel Front Office Supervisor

    3 weeks ago

    Abu Dhabi, United Arab Emirates Nehal Hotel (3 Star) Full time

    **Position**: Front Office Supervisor - **Location**: Nehal Hotel - **Department**: Front Office - **Employment Type**: Full-time **Responsibilities**: - Oversee the front desk operations and ensure exceptional guest service - Supervise and train front desk staff - Handle guest check-ins and check-outs efficiently - Resolve guest complaints and issues in a...

  • Front Office Supervisor

    2 weeks ago

    Abu Dhabi, United Arab Emirates Sofitel Abu Dhabi Corniche Full time

    **Front Office Supervisor** We are looking for our next Front Office superstar to join our team. We are currently recruiting a full-time Front Office Supervisor. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your...

  • Front Office Supervisor

    4 days ago

    Abu Dhabi, United Arab Emirates RIXOS Full time

    **Front Office Supervisor** Ready for a career move and be part of the pre-opening team? We are looking for a new talent to play a vital role in our Front Office department working alongside a fantastic team. **What is in it for you**: Must be thoroughly familiar with all Rixos corporate and local Operational Standards and ensure they are followed. He/She...

  • Front Office Supervisor

    4 weeks ago

    Abu Dhabi, United Arab Emirates Royal Herbs Full time

    Job Description Roles & Responsibilities Front Office Supervisor Qualifications Need experience Immediate joining Location: Abu Dhabi Experience: 3 to 10 years Qualification Level: Diploma; Graduate Desired Candidate Profile: Any Nationality, Bachelor of Hotel Management (Hotel Management) Industry Type Hospitality #J-18808-Ljbffr

  • Front Office Supervisor

    4 weeks ago

    Abu Dhabi, United Arab Emirates Royal Herbs Full time

    Job Description Roles & Responsibilities Front Office Supervisor Qualifications Need experience Immediate joining Location: Abu Dhabi Experience: 3 to 10 years Qualification Level: Diploma; Graduate Desired Candidate Profile: Any Nationality, Bachelor of Hotel Management (Hotel Management) Industry Type Hospitality #J-18808-Ljbffr

  • Front Office Supervisor

    18 hours ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Royal Herbs Full time

    Job DescriptionRoles & ResponsibilitiesFront Office SupervisorQualificationsNeed experienceImmediate joiningLocation: Abu DhabiExperience: 3 to 10 yearsQualification Level: Diploma; GraduateDesired Candidate Profile: Any Nationality, Bachelor of Hotel Management (Hotel Management)Industry TypeHospitality#J-18808-Ljbffr

  • Senior Supervisor

    4 weeks ago

    Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Requisition ID170752- Posted -United Arab Emirates-Traders Hotel, Abu Dhabi-Rooms-PermanentService Leader (Front Office Senior Supervisor)We have an opportunity for a dynamic Front Office Senior Supervisor to join the Traders Hotel family. The Front Office is an integral part of the hotel as it is the guests' first interaction with the Shangri-La...

  • Senior Supervisor

    4 weeks ago

    Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Requisition ID170752- Posted -United Arab Emirates-Traders Hotel, Abu Dhabi-Rooms-PermanentService Leader (Front Office Senior Supervisor)We have an opportunity for a dynamic Front Office Senior Supervisor to join the Traders Hotel family. The Front Office is an integral part of the hotel as it is the guests' first interaction with the Shangri-La...

  • Senior Supervisor

    4 weeks ago

    Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Requisition ID170752- Posted -United Arab Emirates-Traders Hotel, Abu Dhabi-Rooms-PermanentService Leader (Front Office Senior Supervisor)We have an opportunity for a dynamic Front Office Senior Supervisor to join the Traders Hotel family. The Front Office is an integral part of the hotel as it is the guests' first interaction with the Shangri-La...

  • Senior Supervisor

    4 weeks ago

    Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Requisition ID170752- Posted -United Arab Emirates-Traders Hotel, Abu Dhabi-Rooms-PermanentService Leader (Front Office Senior Supervisor)We have an opportunity for a dynamic Front Office Senior Supervisor to join the Traders Hotel family. The Front Office is an integral part of the hotel as it is the guests' first interaction with the Shangri-La...

  • Front Office Supervisor-

    4 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts Full time

    Bachelor of Hotel Management (Hotel Management)Nationality: Any NationalityVacancy: 1 VacancyJob DescriptionPRIMARY RESPONSIBILITIES:Ensure the staff's knowledge of Hotel features/service, hours of operation, room rates, special packages & promotions.Ensure the smooth handling of both FIT guests and group check-outs according to standard &...

  • Senior Supervisor

    4 weeks ago

    Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Requisition ID 170752 - Posted - United Arab Emirates - Traders Hotel, Abu Dhabi - Rooms - Permanent Service Leader (Front Office Senior Supervisor) We have an opportunity for a dynamic Front Office Senior Supervisor to join the Traders Hotel family. The Front Office is an integral part of the hotel as it is the guests' first interaction with the...

  • Senior Supervisor

    4 weeks ago

    Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Requisition ID 170752 - Posted - United Arab Emirates - Traders Hotel, Abu Dhabi - Rooms - Permanent Service Leader (Front Office Senior Supervisor) We have an opportunity for a dynamic Front Office Senior Supervisor to join the Traders Hotel family. The Front Office is an integral part of the hotel as it is the guests' first interaction with the...

  • Hotel Front Desk Supervisor

    5 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates COREcruitment Full time

    Job Title: Hotel Front Desk SupervisorWe are seeking a skilled and experienced Hotel Front Desk Supervisor to join our team at COREcruitment. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our front desk and delivering exceptional guest service.Main Duties:Supervise front office staff, providing...

  • Front Office Supervisor

    3 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Hotels and Resorts Full time

    Front Office SupervisorShangri-La Service Apartments, Qaryat al Beri, Abu DhabiAn amazing opportunity has come up for a talented individual to join our team as a Front Office Supervisor in the Service Apartments. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest's first experience of what we have to offer when they step...

  • Front Office Supervisor

    2 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Nehmeh Full time

    Responsibilities:Oversee the front desk operations andensure exceptional guest serviceSupervise and train front deskstaffHandle guest check-ins and check-outs efficientlyResolve guestcomplaints and issues in a timely mannerMaintain accurate recordsand reportsCoordinate with other hotel departments to ensure smoothoperationsAssist in creating schedules for...

  • Front Office Supervisor

    6 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Nehmeh Full time

    Responsibilities:Oversee the front desk operations andensure exceptional guest serviceSupervise and train front deskstaffHandle guest check-ins and check-outs efficientlyResolve guestcomplaints and issues in a timely mannerMaintain accurate recordsand reportsCoordinate with other hotel departments to ensure smoothoperationsAssist in creating schedules for...

  • Front Office Service Manager

    4 days ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Hotels and Resorts Full time

    About the Role:We are looking for a seasoned Front Office Supervisor to join our team at Dusit Hotels and Resorts. As a member of our front office leadership team, you will play a critical role in delivering exceptional guest experiences and driving revenue growth.

  • Front Office Supervisor

    3 weeks ago

    Abu Dhabi, United Arab Emirates Shangri-La Hotels Full time

    Front Office Supervisor Shangri-La Service Apartments, Qaryat al Beri, Abu Dhabi An amazing opportunity has come up for a talented individual to join our team as a Front Office Supervisor in the Service Apartments. The Front Office is an integral part of Shangri-La Qaryat al Beri, it is the guest’s first experience of what we have to offer when they step...

  • Front Office Supervisor

    4 weeks ago

    Abu Dhabi, Abu Dhabi, United Arab Emirates Nehmeh Full time

    Responsibilities:Oversee the front desk operations andensure exceptional guest serviceSupervise and train front deskstaffHandle guest check-ins and check-outs efficientlyResolve guestcomplaints and issues in a timely mannerMaintain accurate recordsand reportsCoordinate with other hotel departments to ensure smoothoperationsAssist in creating schedules for...