IT Assistant
4 weeks ago
**Job Summary**:
**Key Responsibilities**:
- Diagnose, troubleshoot, and resolve hardware, software, and network-related issues. Perform routine system maintenance and updates.
- Provide support for Windows operating systems, including installation, configuration, and updates.
- Assist with basic network troubleshooting, including diagnosing connectivity issues and managing network cabling.
- Create and maintain clear and detailed documentation of troubleshooting processes, technical fixes, and standard operating procedures.
- Ensure that all technical issues are resolved in a timely manner by following up with users and closing tickets or issues.
**Required Skills & Qualifications**:
- Prior experience in an IT support role.
- A diploma or certifications with relevant experience
Pay: AED2,250.00 - AED2,500.00 per month
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