Head of SEO Office

4 weeks ago

Dubai, United Arab Emirates Standard Chartered Full time

**JOB SUMMARY**
- Ensure governance of DIFC & ADGM operates to the highest SCB standards to provide Group leadership in UAE (DIFC & ADGM) through developing an overall strategy, delivering an integrated plan across the business and functions and balancing strategy, risk management, business conduct, governance, and stakeholder management. Operate with a high degree of trust and confidentiality with the SEO and all members of the DIFC & ADGM MG and RMT as necessary.

**RESPONSIBILITIES**
**STRATEGY**
- Support the SEO to drive the development and execution of overall country strategy and direction, ensure alignment with the AME Region as well as the Group.
- Continue to build on the DIFC standalone strategy as part of the UAE and contribute to the AME region.
- Take the lead in developing and driving the delivery of an integrated strategy for all businesses in the UAE (DIFC & ADGM).

**BUSINESS**
- Facilitate an integrated “One Bank” approach across the business and support functions.
- Ensure the infrastructure is in place to support the business growth (people, facilities, technology, and processes), working with the SEO to recommend resource allocation.
- Ensure appropriate prioritisation of issues around risk, control, investment, people, projects and change management.

**PROCESSES**
- Own all SEO office processes, including those related to the role of Crisis Management Co-ordinator, OCIR Country Co-ordinator, strategy, and overall governance of the business. Including Monitoring and escalating within country to ensure continued compliance, preparing materials to support local regulatory engagements, Managing Country Playbook and SEO sign-off.

**PEOPLE & TALENT**
- Role model the Group's values and culture in the DIFC.
- Support SEO and DIFC Management Group in developing and embedding a high-performance culture.
- Ensure the DIFC Management Group have the right level of governance and oversight on their relevant businesses and functions in the DIFC.
- Work with the business and functions to ensure appropriate cover during the absence of DIFC Management Group members.

**RISK MANAGEMENT**
- Play a leading role in setting and maintaining appropriate risk management culture across the UAE (DIFC & ADGM). Participate in all Country Risk Governance meetings and assist the SEO in providing oversight of all risk matters in country, working alongside the risk owners to drive resolution of any material shortcomings.
- Represent the SEO at various forums and specifically at all risk governance meetings for DIFC and ADGM offices.
- Work with MG members and other key stakeholders (Country/Region/Group) to reinforce an effective control environment and assist in resolving material country issues that are cross-business and/or cross-functional in nature.

**GOVERNANCE**
- Provide challenge, counsel a sounding-board to the SEO in directing the overall DIFC & ADGM franchise.
- Ensure that the highest standards of governance are adopted across each of the Bank’s operations in the UAE (DIFC & ADGM) and co-ordinate with the MG to ensure consistent practices are adopted across businesses where appropriate. Implement and maintain structures to support effective corporate governance in the country.
- Oversee the governance of projects and strategic and governance initiatives impacting the country; holding the business and infrastructure teams accountable for project delivery and ensuring alignment to Group standards; challenging the Group and Region when necessary.
- Take responsibility for setting the MG agenda and driving effective discussions and outcomes through the MG. Ensure the effectiveness of the MG and that all governance is adhered to (minutes, agendas and attendance).
- Take ownership for the fulfilment of all committee updates, management updates and reports from the UAE (DIFC & ADGM) to both Regional and Group stakeholders, including to Group Committees, Board updates and Regional meetings, including RMT.
- Understand and balance, the Group’s objectives, and the expectations of both the home (FCA/PRA) and host regulators in the UAE (DIFC & ADGM), including DFSA and FSRA.
- Follow up on matters and issues on behalf of the SEO; manage closure of action items; ensure no overdue action items.
- Act as a prime contact point and coordinator for initiatives.
- Respond and proactively address issues as they arise, without the need to refer to the SEO.
- For ADGM governance purposes, take responsibility for all Governance issues in my area, bearing in mind the responsibilities and expectations of our regulator, and, where applicable, sharing best practice with ADGM Management Group for cross-learning.
- Ensuring awareness and acting within limits of ADGM branch licence, compliance with mandatory learning modules and escalations on a timely basis for the attention of the regulated officer (ADGM SEO).

**REGULATORY & BUSINESS CONDUCT**
- Display exemplary conduct and live by the Group’s Values and Code of Cond

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