Business Development Officer

1 month ago


Abu Dhabi, United Arab Emirates Delight Investment Group Full time

**Responsibilities**
- Identify and pursue new business opportunities within the facility management industry, particularly in the soft services and hard services sectors.
- Develop and execute strategies to generate new leads and convert them into profitable contracts.
- Create and deliver compelling sales presentations to prospective clients, highlighting the benefits of our facility management services.
- Negotiate contracts and service agreements to ensure mutually beneficial terms and conditions.
- Monitor industry trends and competitor activity to identify new opportunities and maintain a competitive edge.
- Build and maintain strong, long-lasting client relationships by providing exceptional customer service and regular follow-up.
- Understand client needs and provide customized facility management solutions that address their specific requirements.
- Coordinate with internal teams (operations, technical support, etc.) to ensure seamless service delivery and client satisfaction.
- Prepare detailed proposals, cost estimates, and service agreements for prospective clients.
- Participate in the tender process, responding to RFPs (Requests for Proposals) and RFQs (Requests for Quotes) in a timely and professional manner.
- Ensure all submitted proposals align with company standards and client expectations.
- Conduct market research to identify potential customers, understand their needs, and uncover business development opportunities.
- Analyze competitors’ offerings and propose strategies to differentiate our services and win new business.
- Attend industry events, conferences, and networking sessions to build brand awareness and establish new relationships.:

- Track and report on sales performance, pipeline activity, and key metrics to management.
- Provide regular updates on business development progress, including challenges and successes.
- Utilize CRM tools and other sales platforms to maintain accurate client records and follow-up schedules.
- Work closely with the operations and technical teams to ensure smooth project implementation and timely service delivery.
- Participate in the post-sale process, assisting with the transition from sales to operational execution.

Qualifications & Skills:

- **Experience**: Minimum of 5 years of experience in business development or sales within the facility management industry, with a focus on soft services (e.g., cleaning, security, landscaping) and hard services (e.g., electrical, HVAC, plumbing).
- Bachelor’s degree in Business Administration/ Mechanical or electrical engineer Engineering, or a related field. Master’s degree is a plus.
- Strong track record of successfully generating new business, closing deals, and managing client accounts.
- Knowledge of facility management services, both soft and hard, and an understanding of the market trends and challenges.
- Excellent verbal and written communication skills; ability to present to senior-level executives.
- Proven ability to negotiate contracts and close deals effectively.
- Strong analytical and problem-solving skills, with the ability to provide creative solutions tailored to client needs.
- Willingness to travel as required for client meetings and business development activities.

Pay: From AED6,000.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or planning to relocate before starting work (required)


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