Call Center Representative

**Call Center Representative Job Description Template** We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may...

Call Center Representative takes calls from customers answering questions or addressing any concerns they may have. They handle many inbound and outbound calls to and from customers, listening to customers’ needs or issues and providing helpful solutions to their problems. Call Center Representative complete customer service tasks that ensure customers...

Responsibilities:Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.Ensuring agents understand and comply with all call center objectives, performance standards, and policies.Answering agent questions regarding best practices or difficult...

Key Responsibilities:As a Call Center Supervisor at Damas Medical Center Sharjah, you will be responsible for leading a team of call center representatives to deliver exceptional customer service and support.Key Performance Indicators:Ensure call center representatives are properly trained and equipped to handle customer inquiries and complaints.Monitor and...

Responsibilities:Hiring,training, and preparing call center representatives to respond tocustomer questions and complaints and troubleshoot problems withservices or products.Ensuring agentsunderstand and comply with all call center objectives, performancestandards, and policies.Answering agentquestions regarding best practices or difficultcalls.Identifying...

Responsibilities:Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representativesLeading team meetings, asking questions to better...

Key Responsibilities:Hiring, Training, and Development: Identify, recruit, and train high-performing call center representatives to deliver exceptional customer experiences and resolve complex issues.Performance Management: Establish and enforce call center objectives, performance standards, and policies to ensure agents meet or exceed expectations.Coaching...

**Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...

**Job description** Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness. You will also ensure that technology is utilized to a maximum and that staff are well-organized and productive. An excellent call center manager must be an organized, reliable and...

Key Responsibilities:As a Call Center Executive II at IIQAFGROUP Dubai, you will be responsible for leading a team of call center representatives in providing exceptional customer support.Leadership and Coaching:Develop and implement effective training programs to enhance the skills of call center representatives.Provide guidance and support to...

Job DescriptionWe are seeking a highly skilled and experienced Female Arabic Call Center Agent to join our team at Damas Medical Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.Key Responsibilities:Call Handling: Respond to incoming calls from patients and...

Job Title: Arabic Speaker Call Center ManagerAt Damas Medical Center Sharjah, we are seeking a highly skilled and experienced Arabic speaker to join our call center team as a Call Center Manager. The successful candidate will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information to ensure...

Nationality (syrian_ Lebanese) - Arabic and English speaker - Bachelor's Degree or equivalent - experience in reception tasks - Excellent verbal and written communication skills. - Strong customer service skills. - Ability to multitask and work in a fast-paced environment. - Problem-solving skills and attention to detail. - Previous experience in a call...

Responsibilities:Hiring,training, coaching, and leading call center representatives as theyprovide support for customers.Answeringrepresentative’s questions, guiding them throughdifficult calls or issues, diffusing angry customers, or handlingissues that cannot be fielded byrepresentativesLeading team meetings, askingquestions to better understand the...

**Job Title: Arabic Call Center and Receptionist Representative (Healthcare Sector) Female Only** **Location**: Sharjah - United Arab Emirates **Type of Employment**: Full-Time **Key Responsibilities**: - Handle a high volume of inbound calls, providing timely and accurate assistance to patients and healthcare professionals. - Serve as the first point of...

Job Title: Arabic Speaker Call Center ManagerWe are seeking a highly skilled and experienced Arabic speaker to join our team as a Call Center Manager at Damas Medical Center in Sharjah. As a key member of our customer service team, you will be responsible for managing customer interactions, processing exchanges and refunds, and providing product information...

**Job Summary**: We are looking for a detail-oriented and analytical individual to join our team as a Call Center Quality Analyst. The primary responsibility of this role is to evaluate and monitor customer interactions, ensuring that our customer service representatives adhere to quality standards and provide an exceptional customer experience. The Quality...

**Arabic Speaker Call Center Agent** We are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and...

We are looking for a Arabic and English Speaking Call Center Executive JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a medical entity, this includes appointments and scheduling of the patient to their desired doctors. DUTIES AND RESPONSIBILITIES: Schedules appointment of patient to their...

Job DescriptionWe are seeking a highly organized and results-driven Arabic Speaker to join our team as a Call Center Manager at Damas Medical Center in Sharjah. As a key member of our operations team, you will be responsible for supervising daily activities and personnel in our call center.Key Responsibilities:Manage a high volume of inbound and outbound...