Call Center Agent
4 months ago
- Hiring,training, coaching, and leading call center representatives as theyprovide support for customers.
- Answeringrepresentative’s questions, guiding them throughdifficult calls or issues, diffusing angry customers, or handlingissues that cannot be fielded byrepresentatives
- Leading team meetings, askingquestions to better understand the calls representatives arereceiving, educating, and coach workers regarding processes andpractices, and explain expectations toemployees.
- Assisting other management teammembers in identifying trends and establishing call centergoals.
- Ensuring staff members are achievingdesired service levels and taking corrective action, asneeded.
- Preparing reports and analyzing callcenter data to improve processes, ensure resources are properlyallocated, and maximize efficiency and customersatisfaction.
- Authorizing replacements orrefunds.
- Taking on other tasks or projects tosupport employees, other managers, and call centeroperations.
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Arabic Speaker Call Center Agent
6 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Arabic Speaker Call Center Agent** We are looking for an Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this includes appointments and...
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Call Center Supervisor
3 months ago
Sharjah, United Arab Emirates Damas Medical Center sharjah Full timeResponsibilities:Hiring,training, and preparing call center representatives to respond tocustomer questions and complaints and troubleshoot problems withservices or products.Ensuring agentsunderstand and comply with all call center objectives, performancestandards, and policies.Answering agentquestions regarding best practices or difficultcalls.Identifying...
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Female Arabic Call Center Agent-required
5 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Female Arabic Speaker Call Center Agent Required languages (English / Turkish / Russian / Persian / Urdu)** We are looking for an Female Arabic Speaker Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding...
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Call Center Agent
5 months ago
Sharjah, United Arab Emirates Nejoum Al Jazeera Full timemanage inbound and/or outbound calls. - follow various communication scripts when speaking to a caller. - handle customer engagement; - identify customer needs, answer questions and solve problems; - up-sell products and services when possible; - build sustainable customer relationships; - organize all conversation records. - build product knowledge; and -...
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Arabic Female Call Center Agent
7 months ago
Sharjah, United Arab Emirates EBN HAYAN MEDICAL CENTER Full timeArabic Female Call Center Agent **Job Types**: Full-time, Part-time Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work (required) **Language**: - english (required)
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Arabic Speaker Call Center Agent- Females Only
5 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Arabic Speaker Call Center Agent - FEMALES ONLY** We are looking for an Arabic Speaker ,Females, Call Center Agent who can join immediately to join our team work in a Medical Centre in Sharjah. JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a products or services of the Medical Centre, this...
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Call Center Agent
6 months ago
Sharjah, United Arab Emirates EmiCourses Full time**Join Our Team as a Remote Female Sales Call Agent!** We are searching for a skilled and motivated female Sales Call Center Agent to be a part of our beauty company. This role offers the flexibility of remote work and focuses on expanding our client network by booking beauty courses and digital services. **Key Requirements**: - Knowledge of Arabic is...
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Call Center
6 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**Job brief** **Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build...
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Call Center Agent/hindi/tagalog/male Candidates Are
6 months ago
Sharjah, United Arab Emirates Enrollme HR consultancy Full timeRequirements and skills *Experience as a call center agent in UAE. *Managing large amounts of inbound and outbound calls in a timely manner. *Familiarity with CRM systems and practices. *Excellent communication abilities both in writing and verbally, professional phone voice, attentive listening, and exceptional customer service. **Salary**: Upto AED...
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Call Center Section Head
2 months ago
Sharjah, United Arab Emirates Nejoum Al Jazeera Full time**Team Management**: Oversee and manage a team of call center agents, ensuring they are motivated, trained, and performing to the best of their abilities. - **Performance Monitoring**: Track key performance indicators (KPIs) such as call volume, response times, customer satisfaction, and resolution rates. Use this data to improve team performance. -...
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Call Center Agent Female
3 weeks ago
Sharjah, United Arab Emirates Ebn Hayan Health Care Full time**Job Summary** The Call Center Agent is responsible for providing excellent customer service by handling incoming and outgoing calls for customer inquiries, complaints, and support. The role involves accurately addressing customer needs, providing information, and resolving issues to enhance customer satisfaction. **Key Responsibilities** - **Handle...
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Call Center
7 months ago
Sharjah, United Arab Emirates victoria dental center Full timeNationality (syrian_ Lebanese) - Arabic and English speaker - Bachelor's Degree or equivalent - experience in reception tasks - Excellent verbal and written communication skills. - Strong customer service skills. - Ability to multitask and work in a fast-paced environment. - Problem-solving skills and attention to detail. - Previous experience in a call...
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Call Center Agent
2 days ago
Sharjah, United Arab Emirates Sharjah National Travel & Tourist Agency Full timeThe Job Holder will be the first point of contact to callers/supplier, offer prompt and courteous service, and provide the quality service, giving cost effective travel solutions at a healthy yield to the department contributing to the overall objective of the company. - Confidently Attend to all Call promptly and transfer the call to the relevant staff/...
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Call Center
5 months ago
Sharjah, United Arab Emirates Luxury touch Medical Center Full timeWe are looking for a Arabic and English Speaking Call Center Executive JOB SUMMARY: To receive and answer calls from patients requiring medical services or clarification regarding a medical entity, this includes appointments and scheduling of the patient to their desired doctors. DUTIES AND RESPONSIBILITIES: Schedules appointment of patient to their...
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Call Center Agent
4 weeks ago
Sharjah, United Arab Emirates OC Home Furniture Full timeResponsible for handling the inbound and outbound calls to and from customers, listening to customer’s needs or issues and providing helpful solutions to their problems. **Job Location: Sajja Industrial Area** **Accommodation provided by the company** **Roles & Responsibility** - Take customer calls and provide accurate, satisfactory answers to their...
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Customer Service Call Center Agent
5 months ago
Sharjah, United Arab Emirates INNSAVI BEAUTY CLINIC Full timeAffiliate company is urgently hiring a telesales cum call center agent.From 10-8pm, Mon-Sat. **Requirements**: to live in Dubai/Sharjah you'll need to answer calls, experience in working in telesales/call center. Friendliness, responsibility, good English Need to process inquiries from whatsapp, instagram. Consult on services, promotions, special offers -...
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Sales Agent- Females Only
5 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a sales agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. Their duties include greeting customers when they enter the center helping customers find specific products their use and descriptions of Damas...
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Sales Agent- Females Only
5 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a sales agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. Their duties include greeting customers when they enter the center helping customers find specific products their use and descriptions of Damas...
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Sales Agent- Females Only
6 months ago
Sharjah, United Arab Emirates DAMAS MEDICAL CENTER Full time**SALES AGENT-** **FEMALES ONLY** A Medical Center in Sharjah is looking for a sales agent with three years of experience in the Medical field, with Excellent communication skills in Arabic and English. Their duties include greeting customers when they enter the center helping customers find specific products their use and descriptions of Damas...
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Call Centre Agent
5 months ago
Sharjah, United Arab Emirates Ultimate HR Solutions Full time**Accountabilities** - Answer all customer inquiries in a friendly, professional, and efficient way. - Maintain customer services standards by responding to all contacts promptly, always remaining courteous and professional. - Provide clear and concise responses to all customer enquiries and complaints and ensures all information is accurate in response to...