Assistant Manager
1 week ago
Kitopi is the world’s leading tech-powered multi-brand restaurant. With a mission to satisfy the world’s appetite, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space.
Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region.
With over 4,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar, and runs its engineering hub in Krakow, Poland, and its global customer experience center in Dubai, UAE.
We are looking for a perceptive administration manager to oversee the office operations associated with our kitchen network. In this role you will proactively follow up, track and coordinate between various departments to ensure administrative compliance across all of our kitchens. You will manage all documentation related to our portfolio of kitchens and ensure all databases, trackers and systems are up to date and actions such as renewals are pro-actively shared with the concerned departments.
**What You'll Do**:
- Supervising the day-to-day operations of the administrative department and staff members.
- Hiring, training, and evaluating employees and taking corrective action when necessary.
- Developing, reviewing, and improving administrative systems, policies, and procedures.
- Working with the accounting and management teams to set budgets, monitor spending and other expenses (e.q., AMC costs, Reactive Maintenance costs, Petty Cash expenses of the maintenance department).
- Collecting, organizing, and storing information using Google Suite solutions and other filing systems.
- Overseeing special projects and tracking progress towards company goals.
- Overseeing the current portfolio of real estate assets and ensure that all are and remain compliant (e.g., Trade licenses, leases, Ejari, DEWA, permits and others).
- Track all services contracts (e.g., Gas, AC maintenance, cleaning, security, AMC & PPM suppliers and others) for each asset. Coordinate with the relevant teams to monitor activation, execution and contract renewal.
- Track receipt of AMC service reports and ensure remarks have been translated into actions.
- Archive and maintain all relevant documents for each asset (e.q., AS BUILT drawings, Food Authority Approvals, Civil Defense Approvals and others).
- Coordinate with the HR/PRO team, property team and legal team in what relates to regulatory compliance and contract management.
- Work closely with the HR/PRO team and follow up so that regulatory approvals are planned in advance and obtained in time.
- Oversee the real-estate administrative team; provide structure and focus and optimize the workflow criteria.
- Very strong administrative and planning skills.
- Knowledge of the real estate compliance in the UAE.
**What We Look For**:
- Bachelor’s degree in business administration, management, or a related field.
- Experience in a related field, such as property or Food and Beverage, preferred.
- Exceptional leadership and time, task, and resource management skills.
- Very strong administrative, organizational and planning skills.
- Strong problem solving, critical thinking, coaching, interpersonal, and verbal and written communication skills.
- Proficiency with computers, especially MS Office.
- Ability to plan for and keep track of multiple projects and deadlines.
- Familiarity with budget planning and enforcement, human resources, real estate and facility management procedures.
- At least 5 years hands on experience managing a multidisciplinary team
- The ability to work in a team and lead a team
- UAE driving license, preferred
**Recruitment Process and Timeline**
**Benefits**
- Extensive learning opportunities - we offer many hard and soft skills training to help you improve and challenge yourself
- You’ll have access to LinkedIn Learning, Coursera, and Mindvalley where you can choose over thousands of courses to satisfy your hunger for knowledge.
- You'll be involved in customized workshops run by Kitopi Academy
- You’ll have a chance to work in an international, diverse, and inclusive environment
- You’ll be part of one of the most caring communities out there.
- Finding a chance to become a shareowner with our ESOP plan
- Free and unlimited access to a nutritionist because we care about you
- No Dress Code
- Extended maternity and parental leave
- The infamous team activities and social events are bursting with fun
- Inclusive Private Health Insurance
- Up to 50% discount from Kitopi brands
- 30 ca
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