Programme Administrator

4 days ago


Dubai, United Arab Emirates Al Tayer Group Full time

**Roles and Responsibilities**
- Provide administration and reporting support to the Apps & Infra Team, and to support in the objective and deliverables of the Apps & Infra Program
- As Secretariat to the Governance Committee (Programme and Steering Board), manage regular report submission, record minutes of meetings at committee meetings
- Provide support to the Program Director in the continuous evaluation of in-flight projects in the Programme
- Support the Program Director in the regular engagement with respective project managers in various regional Departments
- Provide Project Administration support in the updating of the project tracker and follow-up with Project Managers on action items to ensure closure
- Provide logístical assistance in the running of equipping workshops and Transformation events
- General administrative support to the Apps & Infra Team for any other matters as they arise
- Provide all necessary secretarial and office support to the Apps & Infra Team from handling calls, drafting and processing letters, faxing etc, to liaising on the Programme Director’s behalf with Suppliers and Customers.
- Supporting HR team with scheduling interviews
- Arrange travel itinerary for the Apps & Infra Team including ticket reservations, hotels bookings, fixing appointments with the overseas clients.
- Provide required support to others in the department with respect to, sending official correspondence on their behalf, providing collective information to them and arranging department meetings
- Attend to all customer queries, complaints and interactions with courtesy and respect. Address customer issues and forward them to necessary departments for resolution while always maintaining the professional face of the company.



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