Programme Manager

3 months ago

Dubai, United Arab Emirates KEOLIS Full time

The purpose of this position is to ensure that the PMO department in Keolis-MHI is supported and equipped with the structures, tools and techniques needed to ensure that it has the right programmes and projects in place, that operational and change priorities are balanced, the governance and decision making is facilitated and it has the resources and capability to deliver them consistently well. These objectives are supported by a Project Management System.

**KEY RESPONSIBILITIES**:
**Strategic**
- Ensure all projects are in line with the organisation strategy and objectives and delivered in compliance with the Project Management Framework established by the PMO
- Put in place governance and control to ensure Projects are managed consistently and effectively
- Track and report progress against intended benefits of the Project
- Capture changes associated with the Project
- Facilitate cross-functional collaboration between departments and stakeholders
- Foster a culture of innovation and improvement, continually refining processes within PMO to enhance efficiency and effectiveness

**Financial**:

- Ensure RTA Project budget is monitored and tracked
- Ensure RTA Projects are invoiced and paid on a timely manner
- Support the preparation of monthly financial (invoicing and payment) reports
- Prepare for RTA Projects financial audits with accurate and transparent records

**Stakeholder / Customer**:

- Prepare stakeholder and RACI matrix for Projects / Programme as assigned
- Identify and engage with key stakeholders to ensure smooth Project delivery and completion

**Operational**
- Project Controls
- Create project briefs and tool sets for projects
- Create, update and monitor all weekly trackers and liaise with Projects Team to ensure working level activities are being executed to time and budget
- Create weekly/ monthly reports at working and Executive Level
- Set up control and administer Project Team Meetings and ensure that all related targets are met and actions completed
- Identify and escalate key risks to the PMO Director or Head of PMO in a proactive and timely manner and assist in putting recovery plans in place
- Maintain organized audit trail in projects
- Maintain, police and manage the receipt, timely response to and sending of formal correspondence to client and key stake holders, ensuring ease in establishing correspondence trail
- Ensure all formal meetings have agreed TOR, Attendees List, Agenda, Inputs and Outputs and manage the meeting calendar and timely preparation of the inputs and outputs
- Have the capacity to launch and manage short, sharp tasks and cross-functional projects
- Understand the duties of all other PMO Team members to extent of being able to provide emergency cover during periods of leave and sickness
- Assist the PMO Director or Head of PMO in delivery of detailed programmes for various projects with main focus on planning, ordering and executing
- Perform and carry out other duties as instructed / directed by the PMO Director
- Document Control
- Responsible for managing documentation related to Project Management System, ensuring their accuracy, quality and integrity
- Responsible for ensuring retention of know-how and making it available for the benefit of the growing business
- Support file migrations and audits, and perform administrative tasks as needed
- Take ownership in the issuance and reconciliation of controlled unique identifiers, creation and maintenance of controlled templates, review, editing and mastering of controlled documents for compliance to formatting, template and system requirements, periodic review and business continuity
- Propose or support and & implement methods for business and quality processes
- General Programme Management
- Plan and initiate events, workshops and briefing on Project Management Process and program launch
- Develop case studies for successfully implemented projects and committed obligations
- Conduct benefit reviews on implemented projects and committed obligations
- Support projects and programs that contribute to strategic objectives and goals
- Track and monitor portfolio of Keolis-MHI projects, ensuring it is aligned with Committed and Contractual Obligations
- Track and monitor the Annual Management Plans and ensure compliance of department owners
- Identify, and anticipate in a timely manner, potential risks and issues and advises mitigating measures to PMO Director in relation to the implementation of projects.
- Monitor Project Life-cycle
- Support the development of high-level programme/project plans, including the collation of lower-level plans into programme/project-level milestones.
- Support the PMO Director in regular review of project status, evaluating performance criteria (scope, cost, schedule, quality, risks, benefits)
- Develop and maintain daily, weekly and monthly progress reports as required by PMO Department
- Provide advice and support to project managers and teams across Keolis-MHI organizati

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