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Learning & Development Manager

2 months ago

Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time

**Learning & Development Manager**

If you are passionate about helping people learn and grow, with excellent communication skills and has experience managing budgets, we’d like to meet you.

In this role, you will provide training and development support for Heartists in the Hotel through researching, developing, implementing, administering and evaluating employee training and development activities.

**What is in it for you**:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

**What you will be doing**:

- Collaborates with management team to ensure departmental orientation processes are in place and Heartists receive the appropriate new hire training to successfully perform their job
- Assist in the creation, implementation and facilitation of the Hotel Training Plan and budget that is aligned with the hotel’s goals and strategic plan
- Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized.
- Initiate, coordinate, deliver and follow-up on all training activities within the hotel
- Conduct annual training needs analysis and coordinate with department managers to help identify training opportunities for their team members
- Conduct and deliver engaging and interactive inductions
- Assist the team to conduct engagement activities for the Heartists
- Assist with the implementation of new policies, procedures, and standards

**Your experience and skills include**:

- Proven experience as an L&D Manager, Training Manager in a reputed hotel brand
- Current knowledge of effective learning and development methods
- Familiarity with e-learning platforms and practices
- Experience in project management and budgeting
- Proficient in MS Office and Learning Management Systems (LMS)
- Excellent communication and negotiation skills; sharp business acumen
- High attention to detail and positive attitude
- Deep passion for all things hospitality
- Ability to build rapport with employees and vendors
- Professional certification (CIPD L&D) is an advantage

**Job Types**: Full-time, Contract
Contract length: 36 months

**Salary**: From AED7,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have Hotel Learning & Development experience

**Experience**:

- Learning & Development: 4 years (preferred)

License/Certification:

- CIPD certificate (preferred)

Application Deadline: 31/01/2023

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