Key Accounts Manager

5 months ago


Dubai, United Arab Emirates British American Tobacco Full time

**BAT is evolving at pace - truly like no other organisation**

**To achieve the ambition, we have set for ourselves, we are looking for colleagues who are ready to live our ethos every day. Come be a part of this journey**

**BAT UAE** **IS LOOKING FOR A KEY ACCOUNT MANAGER**

**SENIORITY LEVEL**:Experienced Professional

**FUNCTION**: Trade Marketing

**LOCATION**:UAE

**ROLE POSITIONING AND OBJECTIVES**

This role is part of the Trade Function

**Reports to**:Country Manager, Gulf

**Geographic Scope**:Gulf markets (UAE, Kuwait, Qatar & Bahrain)

**WHAT YOU WILL BE ACCOUNTABLE FOR**

As Key Accounts Manager you will be supporting the growth of our brands through step-changing key account management and be part of a transformational journey. Your key responsibilities will include:

- Measure & analyse BAT and competitors’ performance in accounts.
- Proactively seek, identify, and quantify opportunities to grow our business.
- Develop and implement account plans for assigned accounts to ensure that volume / profit objectives per account are achieved through the most efficient use of resources.
- Build strong relationships and maintain high customer satisfaction rating.
- Act responsibly as a primary point of contact for designated accounts
- Conduct regular reviews and performance evaluation with clients.
- Efficiently oversee contracts and optimize annual negotiation results.
- Initiate strategic projects and bring new business opportunities to life challenging the status quo.
- Stay up to date with industry trends and best practices to maintain a competitive edge.
- Collect, analyse, and act upon account related data.
- Proactively ensure seamless retail execution
- Establishing and monitor internal budgets with the company and external budgets with the client.
- Planning and presenting reports on account / channel progress, goals, and initiatives to internal stakeholders
- Maintain Strategic Assortment Overview to continuously ensure portfolio strength.
- Collaborate with internal teams to ensure account satisfaction and business success.
- Focus on the fostering of value creation as an inherent part of the job.

**ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE**

Furthermore, to succeed in the role, you have:

- A University degree in Marketing, Business or Business Information and 7-10 years of experience in marketing/ category management related functions
- Arabic speaker with a profound experience from the FMCG industry with a commercial belief
- Strong analytical, systems and numeracy skills with capability to master complexity.
- Strong communication and planning skills
- IT skills at advanced level

**BENEFICIAL**
- Knowledge of Coupa / AC Nielsen / Power BI
- Advanced Excel and Presentation Skills

**WE ARE BAT**

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation.

**See what is possible for you at BAT.**
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner - one of 50 most sustainable companies

**BELONGING, ACHIEVING, TOGETHER**

Collaboration, diversity and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. **Come bring your difference


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