Spa Assistant Manager

8 months ago


Dubai, United Arab Emirates Hireget Full time

**About us**:
At Hireget, we redefine success in talent solutions. As a premier consulting firm, we specialize in Executive Search, Staff Management, and Training & Development.

**Responsibilities**:

- Assist the Spa Manager in managing daily spa operations, including scheduling, staffing, and inventory management.
- Supervise spa staff and provide guidance, training, and support to ensure high-quality service delivery.
- Coordinate and oversee spa services, including massages, facials, body treatments, and salon services.
- Monitor and maintain cleanliness, organization, and safety standards in the spa facility.
- Assist in developing and implementing spa policies, procedures, and protocols to ensure compliance with industry standards and regulations.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner, striving to resolve issues and exceed guest expectations.
- Assist in promoting spa services, packages, and special promotions to attract new clients and retain existing clients.
- Assist with administrative tasks, such as scheduling appointments, processing payments, and maintaining client records.
- Collaborate with other departments, such as marketing, sales, and finance, to support overall business goals and objectives.
- Stay current with industry trends, best practices, and emerging technologies in spa management and wellness.

**Requirements**:

- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Previous experience in spa management, hospitality management, or a related field.
- Strong leadership and management skills, with the ability to motivate and inspire staff to deliver exceptional service.
- Excellent communication and interpersonal abilities, with a focus on customer service and guest satisfaction.
- Knowledge of spa treatments, techniques, and products.
- Familiarity with spa software and booking systems is preferred.


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