Ba Customer Fulfilment Squad

4 months ago


Dubai, United Arab Emirates Expleo Group Full time

Overview:
**Business Analyst - Digital Customer Onboarding**

**Joining**: Immediate

**Location** : Dubai

**Company**: Expleo Solutions Limited (Formerly SQS India BFSI Limited)

**About the Role**:
**Responsibilities**:
**Key Responsibilities**:

- ** Requirement Discussions**: Lead sessions with stakeholders to gather and document business requirements, ensuring alignment with business objectives and managing change processes.
- ** User Stories & Acceptance Criteria**: Translate business requirements into functional user stories and acceptance criteria, ensuring traceability and alignment with testing.
- ** Design Briefing**: Collaborate with the design team to ensure UI/UX meets business needs, providing feedback and updating requirements as needed.
- ** Stakeholder Management**: Act as a liaison between business units and IT, facilitating communication and ensuring stakeholder signoffs.
- ** Testing & Validation**: Oversee Business Acceptance Testing (BAT) and User Acceptance Testing (UAT), coordinating with business units to validate solutions.
- ** Change Requests**: Prepare, track, and communicate Project Change Requests (PCRs), ensuring timely approvals and impact assessments.
- ** Operational Process Tracking**: Support and track the documentation and sign-off of operational processes related to IT solutions.
- ** Sanity Checks**: Ensure solutions meet business needs before production, coordinating post-go-live sanity checks.

**Qualifications**:

- Strong Agile experience with a proven track record in banking domains (Clearing, Lending, Trade Finance, Payments, Cards, Wealth Management).
- Techno-functional background with prior experience in Agile methodologies.
- Excellent communication skills with the ability to interact with mid to senior-level stakeholders.
- Self-driven and proactive in managing and delivering requirements.



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