Fulfilment & Logistics Technology Lead

4 days ago


Dubai, United Arab Emirates Chalhoub Group Full time

**Who we are**

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

This is a fantastic opportunity for a Fulfilment & Logistics Technology Leader to join a renowned retail group in the Middle East, working as part of the Group Technology function

**What you'll be doing**

The Fulfilment & Logistics Technology Lead is accountable to the Chief Fulfilment & Logistics Officer for all elements of Technology provision and is expected to:
In summary, you will lead a team of Scrum Masters, Solution Architects, Development teams, Business Analysts and 3rd party suppliers to:

- Create and implement the Technology strategy and direction for Fulfilment and Logistics
- Manage the architecture: identifying optimisation and legacy replacement opportunities
- Select appropriate technology, leading vendor assessments and tech. Selections
- Run large-scale transformations: ensure on-time, in-full and to-budget delivery of projects
- Innovate and challenge: identify new ways for tech. To drive value in Fulfilment & Logistics
- Manage the TCO: take accountability for ensuring technology costs drive business benefit

Managing your team, you will:

- Act as the single point of contact for all matters relating to Fulfilment & Logistics Technology: whether related to new demand, existing projects or service-related issues
- Fully understand Fulfilment and Logistics strategies, expected outcome, deliverables and value that needs to be generated from technology
- Support the business to translate business requirements into technology requirements and recommended new capabilities/enhancements to be added to the backlog
- Ensure the integrity, scalability and flexibility of the Technology architecture and roadmap for Fulfilment & Logistics (e.g., ability to add new brands, new warehouses, new carriers, new channels and eCommerce store fronts)
- Ensure that Fulfilment &Logistics solution requirements are defined, groomed and planned effectively for DevSecOps delivery management
- Manage the on-budget delivery of solution delivery efforts through close tracking of budget and forecast spend, pro-actively recommending opportunities to maximise the ROI of project budgets
- Actively manage the operational activity of external vendors and delivery partners supporting solution design/build activity
- Pro-actively manage and mitigate delivery risks, ensuring prompt escalation and resolution

Work in close partnership with services colleagues to ensure that product issues are within the agreed Service Level Agreements (SLAs), running costs are within plan, and work collaboratively to continually enhance the product quality and avoid 'technical debt' (outdated technical components)

**What you’ll need to succeed**
- Degree Educated, with 8-10 years post graduate work experience working with Logistics related solutions, preferably in a business facing IT/Digital role
- Deep understanding of Fulfilment & Logistics processes and practical experience of improvement of these processes using technology in the Retail sector (ideally Fashion and Beauty)
- Demonstrated experience in implementing systems such as WMS, OMS, TMS and other supply chain systems for OmniChannel Retailers
- Experience and appreciation for the Middle East would be preferable but not essential
- Experience delivering and managing complex solutions (multi-platform, multi-technology, 3rd parties) end-to-end (e.g., solution integration, data management and effective cutover and release strategies)
- Experience working with modern integration technologies is preferable (e.g., a good understanding of API design patterns and frameworks, micro services, API gateways, API security etc.)
- Awareness and understanding of Lean-Agile project management and solution development methodologies and frameworks e.g., Dev Ops and SAFe.
- Experience in large regional/global organisations using in-sourced and out-sourced IT service providers
- Ability to work independently and be self-motivated to plan your own and your team’s work to meet overall goals and objectives
- Experience in complex team management: you will have previously managed multi location, mixed internal/external teams effectively to deliver expected outcomes
- Strong facilitati


  • Business Analytics

    6 months ago


    Dubai, United Arab Emirates YALLO Retail Full time

    Location- Dubai- Job type: - Permanent- Job ref: - 32485- Published: - about 2 hours ago**Job Summary**: This is a fantastic opportunity for an experienced Logistics & Fulfilment technologist to join YALLO Retail and work across one/more of our coveted client projects within the Middle East region, solving some fantastic transformation challenges. This...

  • Business Analyst

    6 months ago


    Dubai, United Arab Emirates YALLO Retail Full time

    Location- Dubai- Job type: - Contract- Job ref: - 32485- Published: - about 8 hours ago**Job Summary**: This is a fantastic opportunity for an experienced Logistics & Fulfilment technologist to join YALLO Retail and work across one/more of our coveted client projects within the Middle East region, solving some fantastic transformation challenges. This...

  • Fulfillment Team Lead

    2 weeks ago


    Dubai, United Arab Emirates Genese Solutions Full time

    Team Leader (Fulfillment) with the Courier / Logistics experience required in Dubai, UAE. Must have relevant experience in Courier / Logistics Must be available in the UAE **Salary**: AED2,165.00 - AED4,498.00 per month **Experience**: - Fulfilment: 3 years (preferred)

  • Fulfilment Lead

    7 days ago


    Dubai, United Arab Emirates Rizek Full time

    **Rizek** is the UAE’s first local super app, connecting users with all kinds of home services with the click of a button. Through our app, users can request services from a variety of categories including home care, car services, beauty, healthcare and more. **_What you'll be doing?_** - Be responsible for day-to-day booking fulfilment process management...


  • Dubai, United Arab Emirates Al Nasheet Delivery Services Full time

    **Experienced Accountant Needed for Logistics Fulfillment Center!** Are you an experienced accountant with a passion for logistics and fulfillment operations? We are seeking a detail-oriented and proactive individual to join our team as an Accountant. **What We’re Looking For**: - Proven experience as an accountant, preferably in a fulfillment center or...

  • Mena Amps

    7 months ago


    Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Fluent English written and verbal skills Experience in roles such as Account Management, Sales, Consulting Marketing/Merchandising roles, Program or Project Management roles Experience building relationships with external stakeholders, identifying business opportunities for clients and increasing adoption and utilization of company products Comfortable using...


  • Dubai, United Arab Emirates Emirates Flight Catering Full time

    Are you passionate about optimizing supply chain operations and leading high-performing teams? Join Emirates Flight Catering as a Fulfilment Supervisor and play a pivotal role in ensuring seamless operations in our Fulfilment facility and stores. Collaborate with a dynamic team to manage logistics, inventory, and distribution, supporting one of the world's...


  • Dubai, United Arab Emirates Q-Express Documents Transport Full time

    Experience managing medium to large teams. - Experience working with data analysis and/or making decisions based on analysis. Job summary We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. As an...


  • Dubai, United Arab Emirates Aramex Full time

    **Purpose of the Job**: The Logistics Operations Manager will manage and oversee all aspects of fulfillment center operations, ensuring efficient, accurate, and timely order processing. This role will focus on optimizing logistics processes, managing a team of warehouse staff, and implementing strategies to enhance performance and customer...

  • Technology Analyst

    4 days ago


    Dubai, United Arab Emirates Automyze Fulfillment Center Full time

    The Role The Technology Analyst will help us implement new technologies within our logistics fulfillment center and be responsible for providing technical support to our team members, analyzing system requirements, and identifying opportunities to improve system performance. Responsibilities: - Collaborate with cross-functional teams to identify, promote and...

  • Logistics Assistant

    3 months ago


    Dubai, United Arab Emirates Trustbend Logistics Full time

    Trustbend Packers & Movers is a leading provider of moving and logistics solutions, and we are looking for a proactive Logistics Assistant to join our Dubai office. This role is ideal for someone with excellent organizational and communication skills, ready to support smooth logistics operations both locally and internationally. **Responsibilities**: -...

  • Team Leader

    1 week ago


    Dubai, United Arab Emirates Genese Solutions Full time

    Team Leader (Fulfillment) with the Courier / Logistics experience required in Dubai, UAE. Must have relevant experience in Courier / Logistics Must be available in the UAE **Experience**: - Fulfilment (E-Commerce): 3 years (preferred)


  • Dubai, United Arab Emirates Aramex Full time

    **Purpose of the Job**: The Logistics Operations Manager will manage and oversee all aspects of fulfillment center operations, ensuring efficient, accurate, and timely order processing. This role will focus on optimizing logistics processes, managing a team of warehouse staff, and implementing strategies to enhance performance and customer...


  • Dubai, United Arab Emirates LOGISTICS EXECUTIVE GROUP Full time

    Our long-term client is a global logistics & freight specialist, they seek a highly skilled & experienced Vice President - Contract Logistics based in Dubai. **Key Responsibilities**: Develop and execute the comprehensive strategy for contract logistics, encompassing planning, execution, and continuous improvement initiatives. Foster and cultivate strong,...

  • Inventory Manager

    6 months ago


    Dubai, United Arab Emirates LOGISTICS EXECUTIVE GROUP Full time

    We are engaged by our client, a leading contract logistics solutions provider, who seeks an experienced Inventory Manager to lead the organization’s inventory operations. **Key Responsibilities**: - Develop and implement inventory management policies, procedures, and best practices to optimize inventory levels and accuracy. - Monitor inventory levels and...

  • Logistics Coordinator

    7 months ago


    Dubai, United Arab Emirates AL FENIQA Logistics L.L.C Full time

    AL FENIQA Logistics L.L.C is currently seeking a detail-oriented and proactive Logistics Coordinator to join our team in Dubai. As a Logistics Coordinator, you will be responsible for coordinating and facilitating the efficient movement of goods and materials throughout the supply chain. You will work closely with internal teams, suppliers, and service...


  • Dubai, United Arab Emirates Brothers Gas bottling & Distribution C.o L.L.C Full time

    Well-experienced in import and export documentation Customs shipment Import amp Export LC - Proven experience in logistics and shipping solid knowledge of logistics procedures; DG good understanding of document procedures and liner operations methods. - Managing all important documents such as advanced shipping notices, pick slips, bills of lading, etc. -...

  • Logistics Coordinator

    5 months ago


    Dubai, United Arab Emirates Aureus Group LLC Full time

    **Company Overview**: Aureus Group is a leading ecommerce company specializing in luxury fashion and accessories based in Dubai. We are committed to delivering exceptional service and high-quality products to our customers worldwide. As we continue to expand, we are seeking a dedicated **Logistics coordinator** to join our team and ensure seamless order...

  • Commercial Manager

    3 weeks ago


    Dubai, United Arab Emirates Ceva Logistics Full time

    _As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and...

  • Technology Analyst

    3 days ago


    Dubai, United Arab Emirates Automyze Fulfillment Center Full time

    The Technology Analyst will help us implement new technologies within our logistics fulfillment center and be responsible for providing technical support to our team members, analyzing system requirements, and identifying opportunities to improve system performance. Reporting to: Head of Technology Working hours: 8 hours, 6 days a week Career level:...