Ba Customer Fulfilment Squad
7 months ago
Overview:
BA with agile experience having OPS background - Clearing, lending, Trade finance, etc.
**Responsibilities**:
**Role and Responsibility for a business analyst with a Techno functional role**
**C&P Comments**
- Requirement Discussions:
- Facilitate and lead requirement gathering sessions with various stakeholders including business units, operations, and IT.- Document and validate the requirements to ensure they align with the business objectives.- Make sure that sign off of all aspects are obtained and documented- Act as a guardian of the requirements for business at all times and own the delivery of them.- Make sure that any change in the requirements is understood, documented, communicated and monitored using the banks change process.- Functional User Story & Acceptance Criteria Writing:
- Translate business requirements into detailed functional user stories / requirements.- Review the test cases, make sure the- Write BRD and- Traceability matrix in coordination with Testing- Design Briefing and Copy Updates from Design Team (If customer facing change)- Collaborate closely with the design team to ensure that the UI/UX meets business needs.- Review and provide feedback on design concepts and wireframes.- Update the functional user stories or requirements based on design feedback and iterations.- User Story Refinements, Alignments & Sign Off Tracking:
- Ensure alignment of user stories / requirements with business objectives.- Track and manage stakeholder sign-offs on refined user stories.- Conduct Sessions to Development/Test Teams:
- Facilitate sessions to ensure the development and testing teams understand the functional requirements.- Act as a knowledge bridge between business and IT, providing clarity on requirements.- Tech / Knowledge Gap- Resolve Functional Clarifications:
- Proactively engage with business units, IT teams, and other stakeholders to clarify any ambiguities related to the functional requirements.- Ensure that all functional questions are addressed in a timely manner.- Document change control and version changes- BAT (Business Acceptance Testing) & UAT (User Acceptance Testing) Tracking & Sign Off:
- Coordinate and oversee BAT and UAT including PT and RA sessions.- Track progress of testing phases and ensure timely sign-offs is collected and documented- Collaborate (as a project SME only) with QA on the data requirements- 1st of point contact for defect resolution vs requirement (root cause)- Operational Process (OP) Tracking's & Support:
- Work with business units to track ONLY the progress of drafting, reviewing and documenting sign-off of operational processes related to the IT solution, IC and ops- help/support with any questions that might arise from OP and Tracking.- Business Sanity Coordination:
- Oversee/coordination and ensure that the implemented solution is functional and aligns with business needs before it's moved to production. Making sure that all checklists, processes and documentation have been completed before moving to Replica.- Coordinate a sanity check with the business units to validate solution effectiveness (post go live)- (PCR) Project Change Request Preparation & Tracking:
- Prepare detailed project change requests when necessary, making sure to document, track and communicate the change request in line with CR governance.- Track the progress and ensure timely sign-offs on the PCRs- Work along side the PM to understand the impact on the Project (time, scope, cost and resource) and help the PM to communicate this effectively.- Replica Sign Off Tracking:
- Coordinate the validation and sign-off of replicated environments or solutions.- ?- Ensure that the replicated solution mirrors the original in terms of functionality and business requirements.- ?- Stakeholder Communication and Management:
- Act as a primary point of contact between business units and IT.- Maintain regular communication with stakeholders through meetings, reports, and updates.- Continuous Learning and Improvement:
- Keep updated with the latest trends in business analysis, banking operations, and IT solutions.- Recommend improvements in processes and tools used in the role based on industry best practices.- Technical Solution Discussions- Facilitate discussions around technical solutions, including Non-Functional Requirements (NFRs), Performance Testing (PT), and Risk Assessment (RA).- Technical User Story Writing & Tracking- help coordinated only the technical user stories with Dev and IT, ensuring that API field-level agreements are accurately represented and tracked.- Work with the Solutions architect to make sure the technical solation is documented following the IT governance process
-
Ba Customer Fulfilment Squad
4 months ago
Dubai, United Arab Emirates Expleo Group Full timeOverview: **Business Analyst - Digital Customer Onboarding** **Joining**: Immediate **Location** : Dubai **Company**: Expleo Solutions Limited (Formerly SQS India BFSI Limited) **About the Role**: **Responsibilities**: **Key Responsibilities**: - ** Requirement Discussions**: Lead sessions with stakeholders to gather and document business requirements,...
-
Ba - Personal Loan Squad
7 months ago
Dubai, United Arab Emirates Expleo Group Full time**Overview**: We are seeking a skilled and experienced Business Analyst with a background in - Personal Loan Squad to join our testing project team. BA requirement as well having agile experience and who has worked in Lending and digital side will be preferred. If not digital exposure is a must. **Responsibilities**:Requirement Discussions**: Facilitate and...
-
Office Administrator
5 months ago
Dubai, United Arab Emirates Fox Squad Real Estate Full timeJob description Company Description Fox Squad Real Estate is a seasoned real estate company based in Dubai, specializing in both the secondary market and off-plan properties. Our team has vast experience and knowledge of the Dubai real estate market, ensuring our clients receive expert guidance and top-notch service. Whether you are buying, selling, or...
-
Club Coach
7 months ago
Dubai, United Arab Emirates Hamilton Aquatics Swimming Training Full timeJoin Hamilton Aquatics Swimming Training as a full-time Club Coach in Dubai and make a splash in your career! If you're passionate about swimming coaching and ready to take on a new challenge, we want you on our team. This is an exciting opportunity to join a highly professional coaching team and a club that is developing swimmers to international podiums,...
-
Ba -odoo
6 days ago
Dubai, United Arab Emirates Brainvire Full time**Job Location**: Dubai **Job Type**: Permanent **Education**: Any IT graduates / Any masters **Position**: BA -Odoo **Experience**: 2-5 Years **Responsibilities**: - Analyze customers requirements and business workflow in order to map them properly with Odoo. - Minimum of 4 years of experience in any of the ERP Software, Preferred Odoo ERP...
-
Fulfilment Lead
1 day ago
Dubai, United Arab Emirates Rizek Full time**Rizek** is the UAE’s first local super app, connecting users with all kinds of home services with the click of a button. Through our app, users can request services from a variety of categories including home care, car services, beauty, healthcare and more. **_What you'll be doing?_** - Be responsible for day-to-day booking fulfilment process management...
-
Ba - Acquiring & Remittance
7 months ago
Dubai, United Arab Emirates Expleo Group Full timeOverview: Experience in Acquiring and Remittance, Hans-On Experience in MAPS/Clearing/Settlement and CASMEX is mandatory. Should be able to work in Agile Squad preparing user story, BRD etc., Experience: Minimum 4-5 years **Responsibilities**: **Business Requirement Analysis**: Gather and analyze business requirements for enhancements and new features...
-
Risk Ba
3 months ago
Dubai, United Arab Emirates Luxoft Full timeDubai, United Arab Emirates Business Analysis BCM Industry 08/10/2024 Req. VR-108606 **Project description**: Looking for risk BA, who could help us in Business/Technical analysis. **Responsibilities**: 1.Analyse requirements and assess feasibility of upgradation. 2.Required to assist with the design, development & implementation of external...
-
Ba Cash Management
7 months ago
Dubai, United Arab Emirates Virtusa Full time**Role: Business Analyst** **Skill: BA Cash Management** **Experience : 12-14 Years** **JD**: - Minimum of 12+ years' experience as Business Analyst. - Minimum 7+ years of experience in the Transaction Banking industry, Open Account Trade Products, and 10+ experience in banking. - Domain experience in Supply Chain Finance and Receivables Finance. -...
-
Lending Business Analyst
2 months ago
Dubai, United Arab Emirates Expleo Full timeOverview: AGILE Business Analyst with Banking & Lending skills. **Responsibilities**: - **Agile**- Knows how to create a product backlog (e.g., naming convention; slicing of scope (e.g., Epic, Features, User Stories); well-written acceptance criteria). - Understands the roles in Agile - especially how BA can contribute to efficiency, predictability, and...
-
Digital Sales
4 months ago
Dubai, United Arab Emirates MAAC HOME TRADING CO LLC Full time**COMPANY INTRODUCTION** **Introducing MAAC Home, a luxury furniture brand born in Dubai, where your dream home takes shape. We are thrilled to embark on this exciting journey, redefining the world of home decor and furnishings. Our mission is clear and ambitious to transform your living spaces into stylish, comfortable and inspiring havens.** **At MAAC...
-
Area Manager, Specialty Fulfillment
3 months ago
Dubai, United Arab Emirates Q-Express Documents Transport - G25 Full timeBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - 1+ years of employee and performance management experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon Operations Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon...
-
Business Analyst
4 months ago
Dubai, United Arab Emirates Virtusa Full time**Role: Associate Manager Consulting** **Skill: Business Analyst** **Experience : 9-11 Years** - Business Analyst Expert has end-to-end responsibility for the development, management, harmonization and phasing out of commercial products, services, channel formulas and processes within one or more segments and is familiar with the relationship between these...
-
Fulfillment Center Lead
5 days ago
Dubai, United Arab Emirates Q-Express Documents Transport Full timeExperience managing medium to large teams. - Experience working with data analysis and/or making decisions based on analysis. Job summary We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. As an...
-
Order Fulfilment
7 days ago
Dubai, United Arab Emirates New East General Trading Full timeThe Role **Objectives**: Oversee, monitor, control, prioritize and ensure the successful execution of Order Fulfilment Process Main responsibilities: Monitor & Control Order Fulfilment Process in WMS Prioritize Order Fulfilment per Order type and specify Loading place per Order Supervise & Coordinate Customer Service & Logistics team Communicate & Cooperate...
-
Operations Supervisor
7 months ago
Dubai, United Arab Emirates Imepress Express Full time**Job location: Dubai** **Working Hours : Flexible Shift** **Fulfillment**: - Overseeing daily order fulfillment activities, including order processing, picking, packing, and shipping preparation. - Tracking inventory levels to prevent stock-outs and/or deadstock - Developing standard operating procedures (SOPs) for inventory control, logistics...
-
Warehouse and Fulfillment Manager
7 months ago
Dubai, United Arab Emirates Irony Home Full time**Warehouse and Fulfillment Manager (Job Type**: Full-time) **Requirements**: - Eastern European, Philippines, and Turkish Nationalities are preferred - 4+ Years’ experience in handling Warehousing and Logistics for FMCG/Distribution - Advanced Degree in Engineering / Supply Chain Management / Logistics - Detailed oriented is your middle name - Excellent...
-
Fulfillment Operations Officer
8 months ago
Dubai, United Arab Emirates ZC Consultant Full time**Fulfillment Operations Officer**: - ._ **_Job Description:_**: - Implementation and organization of transportation and distribution operations,_ - Transferring orders to delegates and making sure they are received,_ - Executing orders received from customer service and following up orders with the customer services and pricing department,_ - Giving...
-
Ba - Digital Banking (Branding Projects)
9 months ago
Dubai, United Arab Emirates Expleo Group Full timeOverview: BA with Digital Banking experience Marketing Platforms/Projects and has previously worked on Brand refresh. Non-banking will also help **Responsibilities**: - ** Business Requirement Analysis**: Gather and analyze business requirements for enhancements and new features - ** Stakeholder Collaboration**: Working closely with various stakeholders,...
-
Program Manager, Mena Fulfillment
6 months ago
Dubai, United Arab Emirates Q-Express Documents Transport Full time5+ years of team management experience - 5+ years of program or project management experience - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements An innovative Program...